Business ProfileforImpressive Window Tints LLC

To whom it may concern,I am writing to file a complaint against Impressive Window Tints LLC for taking a $25 deposit from me without showing up to the location to tint my car. The deposit was paid on 2023-07-25 and my car was supposed to be tinted on 2023-07-29. However, the user texted me reporting that he will not be there and that I will need to reschedule. I have called the user several times and he refuses to answer the call or respond to any of my texts. Meanwhile, he has kept my deposit.Here is a link to his ****** reviews page: ***********************************************************************************************************(3M+Authorized+Dealer)/@36.0216634,-78.8830513,17z/data=!4m8!3m7!1s0x89ace3667650ffa5:0x480b7f5baf32aed5!8m2!3d36.0216634!4d-78.8804764!9m1!1b1!16s%2Fg%2F11f38066dz?entry=ttu where multiple reviewers have reported being scammed out of their $25 in the same fashion. It is also important that you look at the MANY and MANY negative reviews on his Yelp Page: ***************************************************************************************************** . This is clearly a pattern of behavior and I am requesting that the Better Business Bureau take action against this business.I would like to request a full refund of my $25 deposit. I would also like to request that the Better Business Bureau investigate this business and take steps to prevent them from continuing to scam consumers. I'm also attaching a screenshot of two ****** reviewers who have two similar stories. It seems that he may have been legit at one point, but now he has resulted to scamming his consumers. I will also be providing evidence of my receipt as well as a screenshot of texts between he and I where you will see that he did not respond to my text. This is nothing more than illegal practices that should not be tolerated any longer. I don't want any other person to lose their hard earned money in the same way that I did.Thank you for your time and attention to this matter.Sincerely,***********************************