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Find a Location

Gettarn has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Gettarn

      5908 County Lane Drive Durham, NC 27705

    Business ProfileforGettarn

    Clothing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5908 County Lane Drive, Durham, NC 27705
    BBB File Opened:
    12/28/2022
    Business Management
    • Business Owner
    Contact Information

    Principal

    • Business Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/27/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I ordered a pump for my pool on October 19, 2023. It was delivered to ****** on November 6, 2023. I live in *********. When I tried to contact them the phone number was no longer in service. They never responded to my email.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Frank W

    1 star

    11/15/2023

    My initial purchase was for a hot tub salt cell purchased 9/13/23 from gettarn.com for $74.73. I received an initial order acknowledgement on behalf of Gettarn from shopamazy.com on 9/13/23 and a second acknowledgement on 9/14/23. The $74.73 transaction appeared on my Citi statement dated 9/13/23 from KITCHENAION KITCHENAION.CCO I received a shipping tracking number on behalf of Gettarn from shopamazy.com on 9/15/23. The shipping history indicates on 9/28/23 the item was delivered to an incorrect address located in ************, **. I live in **********.On 10/2/23 I emailed services at gettarn.com and advised I have been waiting weeks for my item and see it was delivered to an address in ******** on 9/28. I live in **********. Please advise ASAP. ALSO, it was disappointing to see this item shipped from *****, when your site showed it in stock and your business address is located in the US. I called and emailed services at gettarn.com again on 10/3/23 and 10/11/23. No responses were received.Oddly, when replying to the emails from shopamazy.com, the emails To field populates as and points to services at gettarn.com. Also, the contact number posted on Gettarn.com suggests you leave a message, and someone will get back to you, at which point you hear this mailbox is full. I disputed this charge with ********* who was able to connect with *********** who advised Citi they shipped a "Stainless Steel Work Table 24 x 36 x 32 inch" to my home and provided a **** tracking number that shows something was delivered to my home on 9/18/23. Of course, I never received my originally purchased item from Gettarn or any item KITCHENAION claims to have sent to my home address. I am currently running around in circles with ********* and have to show them proof of my transactions with Gettarn. This is truly a SCAM and I wont stop until I get my $74.73 back, which is not a huge amount of money but simply a matter of righteous principle.

    Local BBB

    BBB of Eastern Carolinas

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