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ComplaintsforChicago Auto Sales Inc
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Complaint Details
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Initial Complaint
11/19/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a 2009 Hyundai Sonata from Chicago Auto Sales located at ************************. The VIN number on the vehicle is **************. I bought the vehicle for $4,200 on November 8th 2021. On November 10th, 2021, Two days after purchasing the vehicle the check engine light turned on. I took the vehicle on November 17th, 20201 to Sport Durst Hyundai located at *********************., ****** NC. I was told the car needs a new transmission and quoted me $4,046.33. On the same day I returned to Chicago auto sales to evaluate my options and negotiate. The worker there insisted there was nothing wrong with the vehicle, was very disrespectful towards me and gave me no option to replace or repair the vehicle. He also informed me the manager will not be back until mid December. I was not given a phone number to contact the dealership, the number on ****** has been disconnected since I purchased the vehicle and the only number I was provided was to the sales person who sold me the car. He has told me he knows nothing about the cars on the lot, he has no involvement and he could not provide me with any other number. I'm questioning the legality of the inspection, or if there was one preformed. On the ****** report the last reported inspection was on November 23, 2018. After looking into the dealership, there are multiple ****** reviews reporting they had the same issues, many reviews stated that Chicago Auto Sales did not preform an inspection on the vehicles prior to sale. I was not provided any proof of an inspection on the 2009 Hyundai Sonata I purchased, and I do not believe it would've passed an inspection due to the severity of the situation and the codes that were pulled by the Hyundai dealership. I was told the car is unsafe to drive and would not currently pass inspection. Considering I've only had the car for two weeks, I believe the issue had to have been present before the car was sold to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.