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Find a Location

GlaxoSmithKline PLC has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • GlaxoSmithKline PLC

      5 Moore Dr Durham, NC 27709-0143

    • GlaxoSmithKline PLC

      PO Box 13398 Durham, NC 27709-3398

    • GlaxoSmithKline PLC

      1011 N Arendell Ave Zebulon, NC 27597-2309

    • GlaxoSmithKline PLC

      20 Tw Alexander Dr Research Triangle Park, NC 27709-0148

    • GlaxoSmithKline PLC

      PO Box 14910 RTP, NC 27709-4910

    Business ProfileforGlaxoSmithKline PLC

    Pharmaceutical Manufacturer
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    The firm's global headquarters is located at 980 Great West Road in Brentford Middlesex, UK TM8 9GS.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    GlaxoSmithKline PLC is engaged as a pharmaceutical manufacturer producing central nervous system therapies, respiratory drugs and anti-infective drugs. Other drug products include diabetes drugs, migraine relievers, cancer-related nausea drugs and ulcer drugs.

    Business Details

    This is a multi-location business.

    Find a Location

    GlaxoSmithKline PLC has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • GlaxoSmithKline PLC

        5 Moore Dr Durham, NC 27709-0143

      • GlaxoSmithKline PLC

        PO Box 13398 Durham, NC 27709-3398

      • GlaxoSmithKline PLC

        1011 N Arendell Ave Zebulon, NC 27597-2309

      • GlaxoSmithKline PLC

        20 Tw Alexander Dr Research Triangle Park, NC 27709-0148

      • GlaxoSmithKline PLC

        PO Box 14910 RTP, NC 27709-4910

      Headquarters
      5 Moore Dr, Durham, NC 27709-0143
      BBB File Opened:
      1/1/1830
      Years in Business:
      194
      Business Started:
      1/1/1830
      Business Started Locally:
      1/1/1970
      Business Incorporated:
      5/29/1985
      Type of Entity:
      Corporation
      Alternate Business Name
      • GSK
      • Stiefel ,a GSK company
      Business Management
      • Ms. Suzette Miller, Operation Supervisor
      • Mr. Jack Bailey, Regional Manager
      Contact Information

      Principal

      • Mr. Jack Bailey, Regional Manager

      Customer Contact

      • Kerry Falcon, Director - Customer Response Center
      • Mr. William A. Shore, Director US Community Partnerships
      • Mr. Andrew Witty, CEO
      • Mr. Stephen Wagner, Director Managed Markets
      • Ms. Nancy Pekarek, VP Communications
      • Mr. Bill Humphries, President of Stiefel Dermatology
      • Ms. Sara Bahl, Supervisor Consumer Relations
      • Ms. Suzette Miller, Operation Supervisor
      • GSK Consumer Healthcare, Customer Contact
      • Mr. Jack Bailey, Regional Manager
      Additional Contact Information

      Fax Numbers

      • (919) 315-6049
        Primary Fax
      • (919) 248-2144
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased NicoDerm CQ from my local Rite-Aid 2 days ago because I am ready to quit smoking. $44 for 7 patches was worth it to me. I get home, clean off a patch of skin on my left upper arm. Follow the directions, press on the patch for 10 seconds. It seems to stick, and I go on about my day. 1 hour later, I check the patch and its gone! Now Im worried, because I have a young puppy that *** find it. I read over the insert again, and find that it might be the soap. I use dish soap that has no moisturizer in it to clean my right arm, and then after drying I apply alcohol and let it dry. I apply a second patch, hold it for 20 seconds, it seems to stick. 20 minutes later, the edges are coming up!!! Im so frustrated at this point, I smoke. I take the box back to Rite-Aid, I didnt keep my receipt, so they can do nothing. Mind you, they keep these behind the counter and locked with a security device. Fast forward to today. I try again with a 3rd patch. Clean my arm making sure there is no lanolin or moisturizer in the soap. Place the patch on my left arm, now the patch will not even stay down. Even after holding it down for 30 seconds!!! This is RIDICULOUS! You are supposed to be the GOLD standard for help in quitting smoking. Frustrated all over again, but I refuse to start smoking. This means I am going to have to spend MORE money on another product! I want a refund, and should be given one. The lot # is 6U7S and the expiration is 04/2026. There is a long # that is **************.

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Eastern Carolinas

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