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            • Yaktrax LLC

              2001 Tw Alexander Dr # 13925 Durham, NC 27709-0184

            Business ProfileYaktrax LLC

            Retail Sportswear

            Contact Information

            2001 Tw Alexander Dr # 13925

            Durham, NC 27709-0184

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            Email this Business
            (866) 925-8729

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2001 Tw Alexander Dr # 13925, Durham, NC 27709-0184
            Email this Business
            BBB File Opened:
            2/21/2017
            Years in Business:
            18
            Business Started:
            5/25/2006
            Business Incorporated:
            5/25/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Rodney Bullock, CFO

            Customer Contact

            • Mr. Rodney Bullock, CFO
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            02/08/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            On January 17, 2023 I ordered Yaktrax walk traction cleats for walking on snow and ice via ******. Product was delivered Jan 19th. I put the cleats snuggly on my boots and went out into the snow and came back with just one cleat. (worned only once) I wrote to the company and expressed my dissatisfaction and felt this was a defect since they are meant for snow and didn't last even one time out. The company said it wasn't covered by their warranty which I expected however on the box they advertise 100% satisfaction guaranteed. I responded and asked for a copy of their satisfaction guarantee policy and was ignored. I made a second request for a copy of this policy and was not provided with it (no response). I feel this is false advertising and bad customer service. I want to understand what is included in 100% satisfacton guaranteed policy and want to see a copy of it.
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            Customer Reviews

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            Local BBB

            BBB of Eastern Carolinas

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