Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tarheel Towing Co. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tarheel Towing Co.

      1025 Harvest Rd Durham, NC 27704-5217

      BBB Accredited Business
    • Tarheel Towing Co.

      2025 Ranch Mill Cir Raleigh, NC 27610-4573

      BBB Accredited Business

    Business ProfileforTarheel Towing Co.

    Towing Company
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/11/2023

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We are a superior towing service that has been in business in the Raleigh, Durham, Chapel Hill area since 2001. No towing job is too big or too small and we can assist both the Heavy duty towing, the trucker with a semi truck and the motorist with a car or motorcycle. Your vehicle can be delivered to a destination of your choosing or kept safely in our secure storage area. 

    Products & Services

    Towing Company

    Business Details

    This is a multi-location business.

    Find a Location

    Tarheel Towing Co. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tarheel Towing Co.

        1025 Harvest Rd Durham, NC 27704-5217

        BBB Accredited Business
      • Tarheel Towing Co.

        2025 Ranch Mill Cir Raleigh, NC 27610-4573

        BBB Accredited Business
      Location of This Business
      1025 Harvest Rd, Durham, NC 27704-5217
      BBB File Opened:
      4/12/2004
      Years in Business:
      23
      Business Started:
      8/2/2001
      Business Incorporated:
      8/25/2014
      Accredited Since:
      5/11/2023
      Type of Entity:
      Corporation
      Business Management
      • Mr. Lamont Williams, President
      Contact Information

      Principal

      • Mr. Lamont Williams, President

      Customer Contact

      • Mr. Lamont Williams, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/16/2022

      Their hours are from 9am-4pm and we had to make an appointment to pick up my belongings to which they were late and not opened during "regular" business hours. I sent another tow truck driver to remove my car from the lot due to the "owners" abrasive nature and tone. We had the money to pay for storage and whatever other fees they were trying to impose and the owner still would not release my car. He stated that he was at a doctors appointment, which I'm sure was a lie to get me and my fiancé off of the phone. We called no less than 18 times to get my car. We had the money in hand to pay and were just going to need the receipts. He said that he'd provide receipts. He was continually nasty when we were just trying to remove my property. He argued as if he was the owner of my vehicle and tried to explain how insurance works. I could not get a word in due to him continually being argumentative. At this point I feel as though he's holding my vehicle hostage in attempt to potentially extort money from the insurance company. We are facing a winter storm and my car is left to the elements and not covered. We have emailed him, and called him numerous times. I feel as though I've been injured twice. Do not do business with this company. They're horrible and that's putting it nicely.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      amy h

      1 star

      05/22/2024

      The owner is a criminal that overcharges and fraudulently over steps his legal privileges with felonious actions and behavior. Along with causing another business and their customer's financial losses for his own financial gain and personal grudge. He steals vehicles from private property located beside/adjacent to a vacant property that he owns. Which has no posted signs or descriptions reasons of claims for breaking the law or rules stated against property line/rules. My car was illegally towed from off of private property located next door. Belonging to a legitimate business for auto body repair. After dropping my car of for body repairs. The driver /owner ***************************** towed my vehicle from the driveway without calling the police on May 13,2024 around 7:15pm when I returned at 10:00pm get my car it was gone. After the business owner told me that my car was towed by Tarheel Towing the next morning when he returned my called about my missing vehicle on may14,2024 at 9am, I called tarheel towing and was told that I had to pay $455.00 in cash, after asking why did it cost so must? I was told the cost of towing and 2 days storage. I responded that he hadn't had my car no more than 11 hours. i know **** well that he didn't have my car for 2 days, especially when my car was parked at the body shop and private property. He stated that half that driveway belonged to him. I responded that no signs were posted nor stated "NO PARKING". So i called the police for the simple fact that he hadn't had my car for 2 days to charge me for 2 days storage, he then refuse to give me his information along with properly filing out the receipt with the date and time of the tow which i had to force him to put the date and time on the receipt upon payment ,which he didnt put the reason nor the location for the tow.

      Tarheel Towing Co. Response

      05/27/2024

      I am sorry that your vehicle was parked on the wrong property. The neighbor next door, who has a body shop in his back yard, should have informed you where to park. He could have and should have moved your vehicle to a parking space on his property to avoid this. This is an ongoing problem with people parking on our property illegally. No person shall park a vehicle or permit it to stand, whether attended or unattended, on a highway in front of a private driveway or on private property without the owners permission. Homeowner should not have to post signs on our own individual property. The charge is correct. The vehicle towed on Monday and released on Tuesday. That is two days of storage.Again, I am sorry that your vehicle was parked on the wrong property.

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.