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Find a Location

Tree Surgeon LLC has 1 locations, listed below.

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    Business ProfileforTree Surgeon LLC

    Tree Service

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    307 S Hamilton St, Eden, NC 27288-5607
    BBB File Opened:
    7/8/2022
    Years in Business:
    2
    Business Started:
    3/18/2022
    Business Incorporated:
    3/18/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Billy A Seidl, Owner/Manager
    Contact Information

    Principal

    • Mr. Billy A Seidl, Owner/Manager

    Customer Contact

    • Mr. Billy A Seidl, Owner/Manager

    Industry Tip

    BBB Tip: How to hire a reputable arborist or tree service company

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    7/1/2023 - Spoke with Billy and his sister on 3 occasions explaining to them what I would like done in my back yard. I asked for a spray painted area to be dug out and leveled for an above ground pool. Billy came over initially and said he could do it for $300, then his sister came over 2x to determine exactly what I wanted bc he was on a job across the street from me. She explained to me he would dig out a foot or 2 extra around and we discussed that any extra dirt could be put at the back of my yard near the privacy fencing in the corners. Billy came on 7/2 - spent about 30 minutes, loaded up and texted me he was finished. when I went out to look, I immediately texted him and told him that was not what I asked for, it wasn't even leveled and there was nothing I Could do with that. I called also with no answer. He responded that he was on his way out of town and didn't have service, but it would be later before he could come back. Then over the course of the next few days he ignored my messages. It wasn't until I made a public Facebook post asking for him to get in touch with me that he sent me messages calling me a liar, heartless, claiming that I didn't pay him, I paid his sister, then that he had on a go pro and had me recorded, then blocked me without any resolution.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Maryellen E

    5 stars

    09/29/2023

    Top notch highly recommend Tree Surgeon LLC, Billy S**** ... He and his crew did amazing tree work at my home and id highly recommend them. Affordable, professional, cleaned up everything so it looks like they were never here I'd definitely use them again. ********* ****** ******** 

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