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Find a Location

Best Choice Metal Structures, LLC has 1 locations, listed below.

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    Business ProfileforBest Choice Metal Structures, LLC

    Carports

    At-a-glance

    Customer Reviews

    4.29/5stars

    Average of 52 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Metal Structures Construction - We fabricate, deliver, and install 

    Business Details

    Location of This Business
    370 Standard St, Elkin, NC 28621-3534
    BBB File Opened:
    11/24/2020
    Years in Business:
    6
    Business Started:
    2/7/2018
    Business Incorporated:
    2/7/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Hugo A Sanchez Lopez, Owner/Member
    Contact Information

    Customer Contact

    • Mr. Hugo A Sanchez Lopez, Owner/Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Take this as you will, I'm just sharing my experience with *** ***** ********* ****** whom I made the purchase through and Best Choice Metal Structures actually installed this 24x50' Garage...I had garage doors done separately. We made our purchase back in May 2021 with them finally installing it in December. The installer came up short on materials and left us with the silver piece of siding, wrong corner trim plus it is short 2ft, multiple screw holes from missing , scratches everywhere and an entire roof ridge that leaks due to missing the seal. I've been more than patient and made the fatal mistake of paying on a handshake from the installer promising he'd return in a couple of weeks with the right materials to fix everything. (It was just before the holiday) I'm still old school I guess and trust in people's word. I fed this crew every day with venison chilli, steak, hot coffee...the works. This is my fault for paying...I should have held back. I'm just here to tell my story and hope others don't make the same mistake in trusting these two companies. Take it as you will. I'm not into jumping on the negative band wagon and understand we live in a day of lack of labor, covid and tough times. But I've been told every few weeks that I'd have a scheduler call me and have them fix this in the next couple of weeks...I can literally recite the words before they're done. It's been the same story since December. Today I was told I'd get a call back and got nada...so my patience has been depleted.

    Customer Reviews

    52 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bob W

    3 stars

    06/25/2024

    Big Buildings direct who subbed it out to Best Choice. Everything seemed to go ok except for a very long wait for installation. Anyway the crew worked all day long assembling the building. It was difficult at the end of the day to inspect everything. Getting dark. Here are a few things: The man door was not installed squarely. When door was closed and locked a slight push on the door opened it right up. I had to readjust the door to have it function properly. Was not happy doing that. And still is not perfect. The 3 roll up garage doors in the building seem very cheesy. When they are closed there is still a 3 1/2" gap at the top of the door and the building. Should be weather proof but not sure about bats, bugs, and critters. I do not care for the locking feature on the garage doors either. Each door requires a pad lock. I wish I had a choice of regular garage doors vs these roll up doors. Not a Fan of the roll up doors.A couple of the side panels have some very minor buckles in them.The scheduling was interesting as communications that I got is that a person was coming to the address to check out the pad and location of the building. Next thing I knew a truck pulled in with the building. Install happened then. I was not prepared for that.All parties for my project were very pleasant and easy to work with. The building does look nice.

    Best Choice Metal Structures, LLC Response

    06/26/2024

    We appreciate the feedback and hate to hear about some issues you had with the building, delivery, and so fourth! In regards to the roll up doors the schedulers here as well as any dealer is to make the customer aware that they are just a standard roll up canister door. We do always make our customers aware as dealers also tend to so the customer has the option to choose to have frame-outs instead! If you find any issues with the building that you would like for us to go and inspect and fix please let us know and we will write up a work order!

    Local BBB

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