ComplaintsforWahoo Innovations Inc
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Complaint Details
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Initial Complaint
01/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In June 2021 we prepaid for a light pole dancer and cart from this company for $8,250USD (Over $10,000 CAD) and to date have yet to receive anything. They initially said we would have it within 2-3 weeks. After waiting patiently for over 2 months we were told that was that they were waiting for a hoist that was backordered but that it should be shipping "any day". All attempts to contact them by phone or email since August 2021 have been ignored. We have repeatedly asked for updates when it will be shipped and have not received any kind of response. They do not answer their phone or respond to emails. We would like to know when we will be receiving our order or if they will be issuing a refund if they are unable to provide the product as agreed upon.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.