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3 J's Appliance Repair has 1 locations, listed below.

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    Business Profilefor3 J's Appliance Repair

    Appliance Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10362 Plaza Drive, Fayetteville, NC 28304
    BBB File Opened:
    4/11/2008
    Years in Business:
    16
    Business Started:
    4/1/2008
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Andrew L Jones, Owner
    Contact Information

    Principal

    • Mr. Andrew L Jones, Owner

    Customer Contact

    • Mr. Andrew L Jones, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melissa C

    1 star

    07/27/2023

    Sorry for the long review. My warranty company sent him out in April because my Refrigerator stopped working. I called him to make appo On he kept saying his secretary tried to reach me, but couldnt get in touch with me, there was no message left on my phone.He told me to unplug it, because the freezer fan was frozen. He came out the next day, he did not look at anything he just plug July 21st it back in and said I did good and that its working again. Fast forward to July Refrigerator stopped again. Warranty company sent him out again, he came on July 7th, this time he said it needed a main board. I contacted him on July 13th to see when he was gonna come back to repair. He again stated that his secretary was trying to reach me but could not, again no message was left on my phone, he gave me the number for the secretary, no answer, 10 min later I get a call from the secretary from a completely different number. He came back on July 17th and said he put the main board in, he was at my house for not even 15min that included him writing his little slip, I have since been told that it takes longer than that. He told me to call if it was not working. I called the next day cause it was still not working. He told me he would let the warranty company know that they need to send someone that knows about ** Refrigerators. On July 21st I called my warranty company cause the status of my claim was still saying part ordered. She told me they were still waiting on the report. Called them again on July 24th, they finally got the report. They sent someone else out, they came on July 26th, if 3Js would have diagnosed it the first time in April it could have been saved now I need a new compressor and I have been without a fridge for almost 4 weeks.

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