ComplaintsforGet Ugly Off Road LLC
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
******** left out the crush sleeve when installing the ring and pinion. After texting owner and ******** and receiving no response to the issue I have turned it over to BBB because all of FAYETTEVILLE needs to know their work ethic and customer complaints that they choose to ignore! The issue could have easily caused a catastrophic accident and killed my child and I now have to have it fixed properly with a trusted repair shop at additional cost to me due to their extreme negligence and lack of contact after the event. Last I heard from them was March 1 stating they were "out of town, thank you" it is now the 8th and have not been contacted at all. I find it funny after I called, got no response, then posted on their page...the Mechanic texted several texts first of which was denial they'd even worked on the vehicle!! Repairs were done this past November
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Contact Information
2720 Southern Ave
Fayetteville, NC 28306-2955
Business hours
Today,Closed
MMonday | Closed |
---|---|
TTuesday | 9:00 AM - 6:00 PM |
WWednesday | 9:00 AM - 6:00 PM |
ThThursday | 9:00 AM - 6:00 PM |
FFriday | 9:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.