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Find a Location

All American Auto Sales has 1 locations, listed below.

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    Business ProfileforAll American Auto Sales

    Auto

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2410 Owen Dr, Fayetteville, NC 28306-2931
    BBB File Opened:
    7/24/2018
    Additional Contact Information

    Fax Numbers

    • (910) 758-8969
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    10/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Purchased a Dodge Ram from this business on 9/17/23.After 2 days of driving the change Oil Indicator came on. I was in the business on 9/21/23 for them to replace a blinker (ordered wrong one, still not fixed). At that time, I mentioned the Oil Indicator. Nothing was done or offered. On 9/29/23 I went to local tire company (Blacks Tire ********************* ************ **) to see why air was not holding in Front ***********. It was discovered with several Plugs and the right front had metal hanging out. Wife went to the location very upset asking how do they expect people to give $1700 down payment and then 12 days later pay for new tires and oil change, new blinker. She asked how did it pass inspection also. "Oh it goes to a 3rd party" Wife said you mean you pay them to pass the inspection? Also asked how would they sell a vehicle that was unsafe for the road and have no remorse. After a very long intense conversation he agreed to pay for 2 tires. ****************) then called me asking why do I have my wife up there barking when we had a Gentlemen's agreement. Which is uncalled for and not true. On 9/30/23 the truck was taken to Blacks Tire for the front 2 tires to be replaced. Once on the lift, it was found that the back 2 were dry rotted! I feel they should purchase the last 2 tires, conduct oil change and get blinker correctly fixed. I am not asking for much just to do maintenance that was needed prior to the $22k purchase.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Minnie W

    1 star

    04/11/2022

    I was sold a car with a bad torc converter and Motor mount. Had the problem the day I got it. Went back to the dealership for Michael the owner to send me to the mechanic down the street from him only for him to turn off my check engine light and never fix the problem. The problem has gotten worse. I went back to record my complaint with him. He said don't worry you have warranty. The RUN AROUND with the warranty has been horrible. My car is at the shop 4-11-22. I was told today from the warranty that parts won't be available until 4-22-22. Rental 477.77. I'm so upset and frustrated. They never did a tune up, oil change. I just bout tires 650.0 also had to pay for breaks 370.00. I need help!!!!!

    All American Auto Sales Response

    04/13/2022

    We sold the car as-is and the customer purchased an extended service contract that covers transmissions, we are not responsible for repairs, this customer purchased the car around 8 months ago, we have no way of telling how the buyer drives or upkeeps their vehicle

    Local BBB

    BBB of Eastern Carolinas

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