ComplaintsforAll American Auto Sales
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I just started fixing my credit and see this dealer information on my credit report. I never financed or purchased a car here. I drove by the place is no longer there, there is no way to get in contact with them either. I need this off my credit report as it is showing a hard inquiry. I need some help obtaining information on them to probably file a complaint, maybe even identity theftInitial Complaint
10/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Purchased a Dodge Ram from this business on 9/17/23.After 2 days of driving the change Oil Indicator came on. I was in the business on 9/21/23 for them to replace a blinker (ordered wrong one, still not fixed). At that time, I mentioned the Oil Indicator. Nothing was done or offered. On 9/29/23 I went to local tire company (Blacks Tire ********************* ************ **) to see why air was not holding in Front ***********. It was discovered with several Plugs and the right front had metal hanging out. Wife went to the location very upset asking how do they expect people to give $1700 down payment and then 12 days later pay for new tires and oil change, new blinker. She asked how did it pass inspection also. "Oh it goes to a 3rd party" Wife said you mean you pay them to pass the inspection? Also asked how would they sell a vehicle that was unsafe for the road and have no remorse. After a very long intense conversation he agreed to pay for 2 tires. ****************) then called me asking why do I have my wife up there barking when we had a Gentlemen's agreement. Which is uncalled for and not true. On 9/30/23 the truck was taken to Blacks Tire for the front 2 tires to be replaced. Once on the lift, it was found that the back 2 were dry rotted! I feel they should purchase the last 2 tires, conduct oil change and get blinker correctly fixed. I am not asking for much just to do maintenance that was needed prior to the $22k purchase.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.