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Find a Location

DW Auto Dealers has 1 locations, listed below.

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    Business ProfileforDW Auto Dealers

    BHPH Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5306 Raeford Road, Fayetteville, NC 28304
    BBB File Opened:
    4/24/2023
    Business Management
    • Management Owner, Manager
    Contact Information

    Principal

    • Management Owner, Manager

    Customer Contact

    • Management Owner, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/24/2023

    I brought a 2011 ******* MKX from ******* on 3/3/23. I was informed that the car is as is, but it is a good car with no major problems. I tested drove the car and it seemed to be ok, and I was told by ***** that they were adding a warranty with the car which I paid for. The warranty was a 3 months warranty with ************. Two and a half weeks after I bought the car the engine blew, I had the car towed back to ************ because I was in ********* ** when the car broke down. ***** the owner of DW Auto told me that he was not going to tow the car back, so I had the car towed to One Links Mechanics, ********************************************************************************************, **************. The owner of One Links called me and said that ***** called him about ten times in one hour asking to pay him for what he had already done and let him come and get the car. He said that he didn't want any trouble and that he would just tow the car to my house. So I had no other choice but to allow ***** to get the car, ***** took the car to his mechanic (********* Tire and ************* and paid One Links for the service that they had done. Once ********* finished the car ***** told me that I would have to pay him $3700 before I could get my car back. The warranty paid $3000 and he said that ********* charged $6,059.42, and One Links charged him $691.85. I called ************ customer service and was told that he told them a different price of $4,946.32. ***** called me on the phone and asked me when I would have the money and he was going to give me until 4/15/23 to get him the money or he would resale the car. When ***** saw that I took the car to someone other than his mechanic he told me that if I continue fighting him on this that he would repo the car and I was not behind on payments. I didn't even have the car for one month and he was threatening to repo my car. One Links had agreed to fix the car for $3000, he said $1500 for the engine and $1500 for labor.
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    Customer Reviews

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