Business ProfileforLafayette Ford Lincoln

Very disappointed in layfayette, I purchased my 2020 mustang GT from the ford dealership in ************ SC. I had a tough buying experience there so I've decided that I would bring my car to you for the servicing. My car was a manual 6 speed. It felt as if the clutch was tore up. So I drove to ********* after waiting a month for the appointment. When I arrived I also let a guy in the service department named ****** know about what I assumed was an aftermarket shifter on the car, not shifting correctly from 1st-2nd gear (No knowledge about it, because it was on the car when I purchased it). That is when ****** let me know that it's possible that the repairs would not be under warranty. I had 2 warranty for this brand new car I hadn't even put 5000 miles on yet, and neither were possibly going to cover it. Also had an oil change done. I get a call from ****** letting me know that my shifter is in fact causing the issues with my car. I asked if they had even checked the clutch and flywheel and I got, " let me ask someone". Warranty won't cover the fix of course. Well I picked the car up immediately, as I didn't want the repairs. I get the oil changed, and now after I get back in my car, to take it ************ Ford for the "shifter repair". I get 3 different check engine codes. 2 misfires and something else. ************ looks at it and my car needed a clutch and flywheel, as well as 3 other parts. ALL covered under warranty. I feel like since I was young I was being treated like I was an idiot. I would not recommend your dealer to anyone unless somethings change. Beautiful lot, beautiful cars. Great sales dept. Awful experience in service though