Business ProfileforRamsey Street Family Dental Care

We selected this dentist because of location and reviews. I will say besides Betsy, this office has been a complete nightmare. We have dealt with reschedules, long appointment waits even when called in early, being numbed on the wrong sides and appointments extended into multiple visits essentially draining our insurance maximum. Nothing was ever organized and the front desk seemed clueless often. During these visits and solely because of the great work Betsy done, we continued to attend even when another tech scheduled just walked out due to "family issues" after getting me numbed up to start leaving tools exposed for long periods. This went on with tech M for weeks. I even have a picture of her pulling my teeth up that day before walking out without a word. This was because once again I was proving to my job that I was STILL at the dentist as usual. Even after all this, we tried to follow our plan. Here's where the nightmare comes in and I feel it is important for other patients to know and will be reporting to my insurance. My husband needed 2 teeth pulled and a cleaning. His plan was to come back for half a deep cleaning and the 2 teeth to be pulled as well as to prepare to pay $128. The first visit, the dentist numbed the wrong side of his mouth so they advised would pull on next visit. The next visit, after being there for hours, he was advised that the tech did not note his extraction so he would need another visit. I was worried as they had said these teeth had infection so I called the dentist to ask did he need to be on any medication since they were sending him out with almost 3 weeks to next appointment. After a long hold, they came back and said he should be and needed to come pick up a prescription. Then the final visit, they told him triple the price for the extraction saying that due to too many visits insurance was paying less. Even after explaining these visits were no fault of ours, we were told to pay or no service basically.