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Big G Handy Service LLC has 1 locations, listed below.

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    Business ProfileforBig G Handy Service LLC

    Handyman

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    440 Homestead Dr, Fayetteville, NC 28303
    BBB File Opened:
    5/7/2024

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    05/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Thursday April 4th I had contracted a ********* to repair a cabinet in my kitchen ( from Angies List) As he was surveying the job I asked him to look at an area in the bedroom bathroom floor(it had a dip like a sunken area of the floor .. He looked at it and gave me an estimate of $825 to repair it and said he could take care of it today . I agreed to his terms. and paid him $825 on cash app.Upon pulling up the floor he realized it was a much bigger job and came back to me with a new price of $3600. At this time my floor was pulled up and I once again agreed to the terms feeling uneasy about this I told him I would pay $2000 and pay the remaining $1600 when job was completed. ***** was left exposed to our basement until 4/5/24 when he returned to finish the bathroom floor I have submitted pictures of what he did and what the floor looked like before and after.In the after picture he covered a hole in the floor with tile snd a open area around the bathtub that a snake or anything could have crawled through He was to return to resurface the tub and collect the rest of the money . I looked at what he had done and the terrible job and make the decision to call in someone else to give an estimate and finish the job. I paid another ********* $3720 to finish and fix what he messed up .., I would desire a refund of $2825 which is what I paid him . The first 7 pictures are before and after of Big G handy work and the next 9 pictures are of the before during snd after second ********* finished job ( also incudes detailed bill of 2nd mans work .

    Customer Reviews

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