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Find a Location

The UPS Store #2842 has 1 locations, listed below.

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    Business ProfileforThe UPS Store #2842

    Mailing Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers mail box rentals, packaging services, shipping services and supplies, notary services, copy services, fax services, greeting cards, office supplies, laminating, binding services

    Business Details

    Location of This Business
    3771 Ramsey St Ste 109, Fayetteville, NC 28311-7616
    BBB File Opened:
    4/28/2010
    Years in Business:
    28
    Business Started:
    11/1/1995
    Business Started Locally:
    11/1/1995
    Alternate Business Name
    • The UPS Store
    Business Management
    • Mr. Paul Tbd
    Contact Information

    Principal

    • Mr. Paul Tbd

    Customer Contact

    • Mr. Paul Tbd
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On February 3, 2023 I was in the UPS store about 5;00pm. I was trying to mail a return package back; A *** employees was waiting on me for 2 to 3 minutes; All of a sudden he stop and waited on somebody else; I though that was rude in absurpt, I told a friend of mine who work there the instore.. The store Mgr over heard us and stared to fuzz with me I told her to stay out of it..I ask my friend at the store what is the Assistant Mgr named and the next thing I knew I was BANNED FROM THE STORE CAN SHE BANNED ME FROM THE IF I HAD NOTHING TO DO WITH IT..SHE WAS WRONG HOW CAN SHE BANNED ME FROM THE STORE IF IT WASN'T WASN'T MY FAULT. I CALLED CORPORATE HEADQUARTERS THEY APOLOGIZE FOR THE BAD INCEDENT AND SAID THAT THEY WAS GOING TO DO AN INVESTIGATION AND GET BACK WITH ME BUT NEVER DID, CAN THEY BANNED ME FROM A STORE IF I DID NOTHING WRONG
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karla G

    1 star

    04/09/2023

    The absolute worst experience ever in my entire 50 years of life!!! **************** (sp) was asked to notorize a document for me as she is the only notary on site. She grabbed my papers aggressively so I looked at her hoping she oils catch the hint as that was unacceptable. She says in a very nasty tone well I have to know what Im signing! Ok cool. Next, she asked and I heard her clearly say I need an ID for all the names you have here. Mind you it was just my married name and my maiden name. Take into account that I kept my maiden name and just added my married namesmh. She then says well who are all theses people? Again, it was two names!!!! I show her my ID and thank God I have my maiden name on it. She checks it and places it on the counter (thats something else that ***** my nerves. If I handed you something, you hand it back). Throws the pen downno Ill just get another pen dear. She notarized it and I brought it to her attention that it says commission number as well. Instead of speaking to me in the tone I spoke to her in she yells I DONT HAVE TO GIVE YOU MY COMMISSION NUMBER!! By then Im burning up inside and I say Maam, what am I going to do with your commission number because I have my own?. Yes Im a notary as well. She just continues to yell across the store like shes crazy!!! I dont give a dang if I have to drive 100 miles to do business with another *** store, Ill never ever set foot back in this one!!! Please keep **************** (sp) in the back and away from paying customers!!!!!I see that others have had the same experience with this lady. She's worst than the worst!!!

    Local BBB

    BBB of Eastern Carolinas

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