Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

CAG United has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CAG United

      3407 Lancers Dr Fayetteville, NC 28306-8084

    Business ProfileforCAG United

    Sprinkler System

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3407 Lancers Dr, Fayetteville, NC 28306-8084
    BBB File Opened:
    6/13/2022

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hired company to install sprinkler system and grade front and back yard to lay down 5,500 sq foot of Bermuda. Company informed me they are licensed and insured. They ordered sod from Carolina Turf that was delivered on Wednesday, they did not begin any prep work to include the sprinklers until Wednesday. On Wednesday there was a heavy rain and since they already had the sod (sod begins to die within 12 hours) they were forced to continue work during the rain. My house soil is mainly clay and they decided to use a bobcat to remove my fence, and remove the soil during the rain. This created a marshy, muddy mess and they could not grade or prep my front and backyard appropriately. They decided to lay the sod down over the marshy ground and nothing was even or level. They essentially skipped out on the prep work and most sod companies would not work during rain. I found water bottles under the sod, I found sod laid over sod (this is bad as it kills the sod and doesn't let it catch to the ground) much of the sod was laid uneven, nothing was cut properly, and they ran out of sod in certain areas and just left it as is. The soil under the sod is marshy and you will sink under, I had to contact a professional company that recommended throwing the sod away and redoing the grading which is going to be thousands of dollars. Lastly, the sprinkler system installed was illegally tapped into the city water line and it is now leaking and a professional plumber will have to be hired to avoid penalties,fines, and exorbitant costs from leaking city water. They charged me 1k over the half deposit without my permission. 5k instead of 4k and I informed them they are fired and would not pay any remaining amount. I had to change my credit card as he wrote it down and kept saying he would charge it. I am now left with uneven dangerous side and unlevel ground bringing water towards the house and leaking sprinklers that were illegally installed.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.