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Find a Location

Hand Built Dreams, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Hand Built Dreams, LLC

      46 Heathwood Ln Franklin, NC 28734-6894

    • Hand Built Dreams, LLC

      250 Depot St Ste 186 Franklin, NC 28734-3002

    Business ProfileforHand Built Dreams, LLC

    Remodeling
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Hand Built Dreams, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Hand Built Dreams, LLC

        46 Heathwood Ln Franklin, NC 28734-6894

      • Hand Built Dreams, LLC

        250 Depot St Ste 186 Franklin, NC 28734-3002

      Location of This Business
      46 Heathwood Ln, Franklin, NC 28734-6894
      BBB File Opened:
      11/30/2023
      Years in Business:
      5
      Business Started:
      5/1/2019
      Business Started Locally:
      9/21/2021
      Business Incorporated:
      5/1/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      3
      Alternate Business Name
      • Hand Built Dreams
      Business Management
      • Mr. Brian Studer, Owner
      Contact Information

      Principal

      • Mr. Brian Studer, Owner

      Customer Contact

      • Mr. Brian Studer, Owner
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Hiring construction and remodeling services you can trust

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Terry S

      1 star

      06/24/2024

      Like many in ************ - we hired Hand Built Dreams - ***** and ***************************. BAD MOVE!***** talks a good game and tells so many "stories" he can't keep up with what he has said or texted.We hired HBD back on April 16, 2024. Projected start date June *****, 2024. Paid HBD at the time of signing $3853.50 which was 1/4 of the projected cost of $15,414.58. The2nd payment of $3853.50 to make it a 50% deposit happened on May 31, 2024; as this was right before HBD / *********************************** were supposed to start work for us. On both occasions, ***** had the check at the bank within an hour or so and cashed them. There is no "business" bank account and for a reason.***** had contacted us in mid May wanting to move up the start date. We agreed. Start date came and went. Many texts / phone calls / excuses later - ***** finally shows up on June 10, 2024 to start the demo of our master bath shower at about 1 pm. Does a partial demo and finds mold - which we all knew about. He stops the demo and goes out to his truck to write up another estimate for those repairs - originally $2,800 (reduced to $2,300) to replace a couple of wall 2x4's, 6ft x 6ft subfloor, and spray some KILLZ on the rest. Does not finish the demo.Then all the excuses started why he couldn't show up on the job. Main reason - he works 2+ jobs at the same time and if you give him and inch - he takes days / weeks.He went thru 3 phones that we know of. *** never texted us to give us a reason why he wasn't showing up that day or week. He even told us he had worked ***** days straight and then it changed to since 2019 - so he needed to rest. He was off working other jobs as his wife / business partner told us.Finally we'd had enough and started looking for a new contractor as we knew ***** was not coming back. He didn't either.He has threatened us with breach of contract and even slander / libel / defamation. Sent us a fake legal letter to. Said I'd meet him in court and filing.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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