Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Air Works Heating & Air, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Air Works Heating & Air, Inc.

      5100 Unicon Dr Ste 107 Wake Forest, NC 27587-5051

      BBB Accredited Business
    • Air Works Heating & Air, Inc.

      3220 Brassfield Rd Creedmoor, NC 27522-8716

      BBB Accredited Business

    Customer ReviewsforAir Works Heating & Air, Inc.

    Residential Air Conditioning Contractors
    Multi Location Business
    View Business profile
    View Business profileBBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    20 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Kathie C

      5 stars

      01/23/2024

      Air Works replaced my upstairs HACV system two years ago. Recently, Air Works replaced the downstairs system. Paperwork for estimates, warranties, and available rebates was provided. Easy, honest, no surprises. *****, ****, and ****** arrived early in the morning and worked late to install everything so I didnt have to go without heat until the next day. All of the debris was hauled away. Both systems are efficient working well. Great company!

      Air Works Heating & Air, Inc. Response

      01/24/2024

      Thank you so much for the great review and providing feedback. It is always our priority to provide the best possible service and it is great to hear that our team is living up to those goals. We truly appreciate your business and look forward to keeping your new heating and air conditioning systems maintained. If you ever need anything at all just call the Air Works Heating & Air team at *************.
    • Review from Kevin Y

      5 stars

      12/20/2023

      Fast and professional service! Came out and got everything taken care of at a very reasonable price!

      Air Works Heating & Air, Inc. Response

      12/26/2023

      Thank you for taking your time and providing great feed back. We appreciate your business and look forward to providing HVAC services for you and your home in the future. Just call the Air Works Heating & Air team at ************* and we'll be glad to help.
    • Review from Will K

      5 stars

      10/09/2023

      Easy to work with. Knowledgeable. Prompt. Used them for both ************************** Do not up sell. Will use them when the time comes to replace my aging units.

      Air Works Heating & Air, Inc. Response

      12/26/2023

      Thank you for the great review and for choosing Air Works to provide Heating and **************** services for your home. We appreciate your business and look forward to providing HVAC services you may need in the future. Air Works Heating & Air (919)(528-4333.
    • Review from Todd E

      5 stars

      08/08/2023

      5 years ago in June I had Air Works install a new unit in the house we just purchased. Till this day they still give us outstanding service 2 times a year for preventative maintenance but if we have any questions we can give them a call and if they can troubleshoot usually over the phone but if you're not handy that way they will get a tech out as soon as they can.. So I would recommend them to anyone looking for an HVAC company any day if the week...

      Air Works Heating & Air, Inc. Response

      12/26/2023

      Thank you for taking time to provide a review and for providing great feedback. We appreciate your business and look forward to keeping your heat pump system maintained. If you need anything at all just call the Air Works team at *************.
    • Review from Brian A

      5 stars

      07/28/2023

      We have been using Air Works for probably almost 20 years. They are the absolute best home service/maintenance company Ive ever dealt with.Everything from replacing two hvac units to troubleshooting unusual noises in a system blower. I recommend them to everyone looking for residential HVAC help.

      Air Works Heating & Air, Inc. Response

      07/31/2023

      Thank you so much for the great review and feedback. We truly appreciate your business and it is always our goal to provide the best service possible. If you ever need anything just call the Air Works team at *************.
    • Review from Steve S

      5 stars

      05/10/2023

      Once again, they went above and beyond to get our AC working. We've been their customer for over a decade, and they respond each and every time we have a problem. Great customer service, great people, we are happy to give them 5 stars.

      Air Works Heating & Air, Inc. Response

      05/25/2023

      Thank you for the great review and feedback. We appreciate your business over the years and it's always our pleasure to provide top notch HVAC services for your home. Thanks again and if you ever need anything just call the Air Works team at (************.
    • Review from Darren E

      5 stars

      03/17/2023

      Fast service and friendly techs. We have been using their services for over 10 years.

      Air Works Heating & Air, Inc. Response

      03/27/2023

      Thank you for the five star review and for choosing Air Works for your HVAC services. It has been our pleasure providing service to your home over the years. Don't hesitate to give the Air Works team a call for anything at all *************.
    • Review from Michael B

      5 stars

      01/16/2023

      Great company and technician. Very knowledgeable in HVAC repair and maintenance.

      Air Works Heating & Air, Inc. Response

      03/27/2023

      Thank you for the great review. We appreciate your business and look forward to providing any HVAC services you may need in the future.
    • Review from Casey B

      5 stars

      12/09/2022

      Always prompt and polite, they always take the time to explain what they saw and how best to keep my hvac running smoothly.

      Air Works Heating & Air, Inc. Response

      12/12/2022

      Thank you for the five star review. We appreciate your business and look forward to providing any other HVAC services you may need in the future.
    • Review from James C

      5 stars

      10/18/2022

      Airworks has consistently given us great service and support for our home HVAC system. They have taken good care of us, and they offer a very reliable HVAC system that works efficiently, saving me much on my electric bills.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.