ComplaintsforBH Realty & Property Management LLC.
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Complaint Details
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Initial Complaint
12/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
BH management group has failed their tenants at the ******* north complex. Between water leaks, plumbing issues, and unanswered questions from the leasing office, unanswered maintenance request. It’s hard living here, this isn’t an income based property. We work very hard to stay at this what i thought was nice complex. Something has to be done, i call the leasing office, i email them. I document everything just to be brushed off.Initial Complaint
12/16/2021
- Complaint Type:
- Billing Issues
- Status:
- BBB unable to locate business
I have complained about my living situation since Apil of this year (2021) about my locks not locking on the front door, dish washer has mold. I have to constantly pour bleach down the drain to keep from clogging up with mold. My air/heater unit constantly going out and animals running in my walls. I have emailed and talk to someone in management about the property. The previous property management would not let me move to another apartment due, to they can't fix the problem. They are asking me to pay money to move in another apartment. This is now out of my control. I just need to be moved to another apartment without paying any fees that is out of my control. The problem started from BH Management in April when I signed my lease and now the complex has been bought out by ***************************** (**********************************************, Tn.) as of Nov. 1, 2021. Reported the same issue to the new property management and they stated that it is out of their control. How is it out of their control if they haven't corrected the problem either? The only solution they gave was break my lease or pay $500 to transfer to another apartment. Not helping me one bit. Assistant manager ******* of new property ***** stated her manager claim regional manager said that was a problem from previous property management issue which was BH property & Mgmt.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.