ComplaintsforMoss Realty

• Initial Complaint

  11/03/2021

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  We recently put an offer on a house that was for sale on Moss Realty add.Then shortly after they told us that a highway might be taking our front yard.So we looked at a map about the highway and decided we were safe and decided to proceed.So we paid them ******* to get started.We were then advised to get an appraisal which was 450.00.Then we were advised to get a home inspection which was ****** dollars.The day after the home inspection they told us that the lawyer doing the deed work dis**vered that the property was on ********** property.They told us that ********** **uld make us move the house or make us tear it down if they desired.They then had put so much fear in us about the sale we backed out at there advice.So I proceeded to call my lender and ****** and told them to cancel there efforts on the property.We expected to get our money back because this info about the property should have been told before we spent money.So thats what the realty ** said they would go after.Then after a few days the realty called and said the seller was trying to work with ********** to solve the problem and that if we were to pull out of the offer we would lose all our money.By this time we had signed papers to do just that.So we told them we were not happy with the way things were going,plus the home inspection **me back showing a lot things needing repair.We feel the seller and the realty knew the situation and proceeded without regard to the money we were spending.We just want our ******* back,but we should go after our wasted efforts.

  

  Business response

  11/11/2021

  I am under the impression that this has been resolved. The dispute was actually between the seller of the house and the buyer not really with Moss Realty. In the course of assisting the buyer in purchasing the home in question it was not known that the house was encroaching on *********** easement through the property. It would have been impossible to know this without a survey which was not available at the time. According to the seller they did not have the property surveyed when they purchased the property so they did not have that information available. The buyer and seller have now agreed to termination of contract and terms reimbursement of deposit. The ******* money and due diligence fee have been returned to the buyer and a full release has been signed by both parties. If the buyer wishes to take the seller to small claims court and seek additional reimbursement of money that they have spent that is certainly an option available to them. That is the remedy that is spelled out in the contract between the buyer and seller. As i said at the start, I am under the impression it is now resolved. Neither side got exactly what they wanted but seem to have met in the middle.

  Any questions feel free to reach out to me.

   

  Thanks for your help in this matter.

  Warren ****

   

   

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