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Find a Location

Sport Durst Mazda Of Goldsboro has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSport Durst Mazda Of Goldsboro

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Sport Durst Mazda Of Goldsboro has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1112 Sunburst Dr, Goldsboro, NC 27534-8664
      BBB File Opened:
      1/30/1998
      Years in Business:
      60
      Business Started:
      1/10/1964
      Business Incorporated:
      9/16/1963
      Type of Entity:
      Corporation
      Alternate Business Name
      • Frema Motors, Inc.
      • Frema Mazda
      • Frema Volkswagen
      Contact Information

      Principal

      • Mrs. Frankie Tillman Franks, Dealer Principal

      Customer Contact

      • Dr. F. Steve LaFevers, President
      • Mrs. Frankie Tillman Franks, Dealer Principal
      • Mr. Joey Tillman, General Manager
      Additional Contact Information

      Fax Numbers

      • (919) 778-2091
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/26/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      Drove from ******** to ************** to this dealership to view a car as I was told I was approved for. Inspected the car with the dealer and have pointed out various issues during my inspection. Each issue I pointed out I was assured they would be taken care of by service: the issues include Knock in the motor, rear differential leak, weird noise from the left side of the car while stopping/ driving off from a stop, suspicious welds on top of the exhaust manifold, and the ac compressor was having a very loud knock on activation. The dealer advised me the issues would have to be looked at and taken care of the following morning since service was no longer in. So I stayed in a hotel until noon the next day. Next day I picked the car up and the only difference was the ** was cold. And the dealer is now telling me to get screwed that they will only offer $250 good will thats it.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cynthia F

      1 star

      07/23/2022

      WILL NEVER DO BUSINESS WITH SPORTS DURST AGAIN Worst customer service I have ever had. The salesman sold us a lemon on May 11, 2022 and will not help us get the matter resolved. The salesman is also a relative of mine and he lied throughout the whole process. $2000.00 down and sold as is. Was not able to test drive. Elderly and sick. Has Front end damage. Car smokes (white smoke) Tires dry rotted (knocking while driving) Air conditioner cannot be cut off Car cuts off frequently No oil (adding 3-5 quarts each time we drive) Purchased on May 11, 2022 and problems began on May 12, 2022 Returned the car May 12 but salesman was going to have it fixed. Nothing has been done except the salesman and his dad bought the parts for the repair of the front end. Manager has also agreed to fix front end when they have an open appointment. We've been waiting a month now.

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

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