Business ProfileforCarolina Cabinet Creations

Met Cody E****** through General Contractor- GC. During build, drawings were incomplete, quotes given with a lump sum dollar amount with no details, given custom stain colors which never matched floor sample provided. Was repeatedly told by GC he was the best and would get a quote breakdown, which never happened. Cody received $14,291.20 through the GC. As months went on, nothing improved. No projects started and we requested a refund, he refused. Nowhere in any quote/paperwork stated there would be no refunds or design fees. We thought a solution would be to have him make cabinetry for the powder room, laundry room, and master closet. As well as office barn door and file cabinet. Cody was provided detailed hand drawings for each project. On 2/24/22 installed laundry room base cabinets only, no doors, drawers, shoe molding/trim work. One base unit was built wrong, leaving a visible raw unfinished edge. Powder room floating cabinet only, no drawers, front panel, or lower shelf. Laundry room lower cabinets had to be repainted as the color did not match and no sample were given prior to install. On 5/9/22, laundry room base cabinets only reinstalled. On 6/8/22, laundry room uppers, doors, drawers and supplied hardware installed. On 6/20/22, texted unfinished list for laundry room-no crown or shoe molding, trim work, drawer boxes not fastened in back, missing shelves, bumper pads and soft closures need adjusted. Powder room drawer boxes made incorrect. Vanity trim pieces needed. In June ’22 moved in with no closet. In Oct ’22 finally got the unfinished (no tops) cabinets for the closet. Based on completion time, we decided to have another company finish and install the closet. Communication has been ignored. 4/27/23 email advised Cody of the incomplete items. Delivered barn door hardware to his shop Nov ’22. Two attempts to pick up hardware have resulted in no one knowing where it is. Requesting hardware be returned, powder/laundry room finished and $7,000 refunded.