Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Association Management Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAssociation Management Group

    Association Management
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1996

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Association Management Group, Inc., offers property management services.

    Business Details

    This is a multi-location business.

    Find a Location

    Association Management Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      614 W Friendly Ave, Greensboro, NC 27401-2204
      BBB File Opened:
      3/21/1991
      Years in Business:
      39
      Business Started:
      1/1/1985
      Business Started Locally:
      1/1/1984
      Business Incorporated:
      12/31/1991
      Accredited Since:
      6/1/1996
      Type of Entity:
      Corporation
      Alternate Business Name
      • Association Management Group, Inc.
      Business Management
      • Mr. Paul Mengert, President & CEO
      • Mrs. May Gayle Mengert, Vice-President
      Contact Information

      Principal

      • Mr. Paul Mengert, President & CEO

      Customer Contact

      • Mr. Paul Mengert, President & CEO
      • Ms. Joslin Paz, Marketing Specialist
      Additional Contact Information

      Fax Numbers

      • (336) 273-8700
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/09/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have been late a few times on my ***************. They are very strict. They dont give us any ****** However, I paid on time I paid June 28 in the ********* dated for June. I got a delinquent letter on August 8 telling me that my *************** were delinquent, I have pictures of the money order and the address and the date of when I sent it. They are very rude. They dont accept any phone calls. They dont answer any phone calls. They dont receive or answer any emails or text messages. They have a very bad system as far as checking houses and keeping up With our housing development were not supposed to have swimming pools. Were not supposed to have trampolines. Were not supposed to go on the street. Were not supposed to have sheds unless they match the house. Were not supposed to have cars parked on the street. were not supposed to have cars parked on the yards or in the backyards and we have all of that And instead of worrying about that, theyre sending me a delinquent HOA letter stating that my dues are late they were for June. I dont control the post office but it is post for June. I cant get up with anybody. I left an email. I left a phone number and no one wants to call me back , so Im reaching out to you guys. I want a verbal written apology. I also want them to quit harassing me. They dont do their job out here. You can ask anybody out here. We have a ********* but they dont talk to any of the residents out here they dont send out any kind of letters. We dont know where our money is being spent or where our money is going when we pay the deuce , we have speeders that come through here loud music. Its just pitiful its pathetic and then they want to worry about somebody who paid their dues even though even if they got it in July still in June I dont control the *************** but something needs to be done. They need to be brought down a notch , theyre very rude I did try to add pictures, but it says that theyre too big but I have three pics.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Alexis W

      1 star

      11/02/2023

      AMG does not resolve any issues that have been expressed in our community. The “bored” that is just the developer keeps voting to raise our rates without proper representation of the people in the community. Our pool was constructed poorly and is falling apart, and we’ve only been able to use it one summer after paying for three summers. And the list goes on for just this one development. We also have to pay another $600 to the main HOA, which is also covered by AMG. They have raise the fee the past two years I have been here. The neighborhood provides nothing but mowing green spaces. AMG has refused to provide itemized statements of where the money goes. It is just a overall a terrible HOA management company.

      Association Management Group Response

      11/07/2023

      Association Management Group, Inc. (AMG) appreciates your feedback, and we understand your frustration. However, it's important to clarify that AMG's service to your association relates to billing, accounting and correspondence mailing. We want to emphasize that AMG was not involved in the construction of the swimming pool, and we do not have control over the amount of fees charged to you. Nevertheless, we value your concerns and will share your opinion with the builder and Board members. At AMG, we remain committed to serving you to the best of our abilities. Thank you for bringing your opinion to our attention.

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.