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ComplaintsforSuper China Buffet Restaurant
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Complaint Details
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Initial Complaint
12/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Went to eat at the Super China Buffet yesterday afternoon around 2pm. I went to pay my bill and the total was $28.80. I didn’t see the need to tip because the waitress did nothing. She didn’t check on my table, refresh my drink or anything. Funny how when it was time to pay the bill she followed me and my son to the register and stood there even though she had tables to attend to. I paid $28.80 via my debit card without tipping. When I looked at my account this morning my Super China bill was updated to $34.56. A $5.75 tip was added to my bill after I left the restaurant. This is actually theftBusiness response
12/28/2023
We only charged the customer $28.80. See the attached transaction. Her bank automatically added a 20% tip, whic was $5.75. We informed the customer that once it was no longer in pending status, she would only see a charge of $28.80. She needs to contact her bank, not us.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2103 Pyramid Village Blvd Ste 103
Greensboro, NC 27405-5141
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.