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          Find a Location

          Summit Credit Union has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Summit Credit Union

              8210 W Market St Greensboro, NC 27409-9679

              BBB Accredited Business

            • Summit Credit Union

              128 College St Oxford, NC 27565-2947

              BBB Accredited Business

            • Summit Credit Union

              1100 S Stratford Rd Ste 400B Winston Salem, NC 27103-3217

              BBB Accredited Business

            • Summit Credit Union

              800 Summit Ave Greensboro, NC 27405-7834

              BBB Accredited Business

            • Summit Credit Union

              3840 Ed Dr Ste 100 Raleigh, NC 27612-8097

              BBB Accredited Business

            Business ProfileSummit Credit Union

            Credit Union
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8210 W Market St

            Greensboro, NC 27409-9679

            Visit Website
            (336) 662-6200

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            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/1986

            Years in Business: 89

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            We offer deposit services, mortgages, fixed-rate home equity loans, home equity lines of credit, new and used auto loans, credit builder auto loans, new and used boat loans, new and used motorcycle loans, new and used RV loans, Home Banking 24, Mobile Banking 24, 24-Hour Loan Call Center, safe deposit boxes, night deposit, ATMs and member education seminars and webinars.

            Products & Services

            Summit Credit Union offers financial services for members only.

            Business Details

            This is a multi-location business.

            Find a Location

            Summit Credit Union has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Summit Credit Union

                8210 W Market St Greensboro, NC 27409-9679

                BBB Accredited Business

              • Summit Credit Union

                128 College St Oxford, NC 27565-2947

                BBB Accredited Business

              • Summit Credit Union

                1100 S Stratford Rd Ste 400B Winston Salem, NC 27103-3217

                BBB Accredited Business

              • Summit Credit Union

                800 Summit Ave Greensboro, NC 27405-7834

                BBB Accredited Business

              • Summit Credit Union

                3840 Ed Dr Ste 100 Raleigh, NC 27612-8097

                BBB Accredited Business
              Headquarters
              8210 W Market St, Greensboro, NC 27409-9679
              BBB File Opened:
              8/1/1985
              Years in Business:
              89
              Business Started:
              3/18/1935
              Business Started Locally:
              3/18/1935
              Business Incorporated:
              10/29/2004
              Accredited Since:
              7/1/1986
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Summit Education Association, Inc.
              Business Management
              • Mr. Sam Whitehurst, CEO/President
              • Ms. Carol Nault, Executive Vice President
              Contact Information

              Principal

              • Mr. Sam Whitehurst, CEO/President

              Customer Contact

              • Mr. Sam Whitehurst, CEO/President
              Additional Contact Information

              Fax Numbers

              • (336) 662-6100
                Primary Fax
              • (919) 571-1074
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/16/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I have a court order appointing my firm guardian of a member. The member unexpectedly passed away on 3/8/2024. Summit is refusing to give me the balance of his account the date of passing. I would not have known to request this information needed to report to the court prior to his death because i didn't know he was going to die. I was his guardian until the second he passed and they are REFUSING to give me the balance on his account when i was still the guardian before his passing so i can do my court duty and finalize his accounting to the court. Summit member number *********. I am not requesting any information outside of my guardianship. I am ordered by the court to provide a final accounting and if i need to utilize an attorney to get what we need i want to get refunded the attorney fees.
              Read More
              Read 8 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Courtney C

              06/03/2024

              I took a car loan out and got behind two monthsvery poor communication between myself and loan officers. My car was repossessed and they are informing me that I have to pay the loan off in full. But how??? If I had the full amount of the loan then why would I be behind. Now that my car is repossessed they are rude. It seems like they are not for the customers. How can someone pay the loan off? Summit Credit Union needs to revamp their policies to help their customers. Just wanted to make sure someone knows not to use this bank and especially not for a car loan.

              Summit Credit Union Response

              06/06/2024

              We understand your frustration regarding the potential communication breakdown and the repossession of your vehicle. As per the terms of your loan agreement, in the event of default, Summit Credit Union has the right to repossess the collateral (your vehicle) and demand full repayment of the outstanding principal balance,along with all finance charges, in order to redeem the vehicle. Your feedback about our policies is valued, and we appreciate your input as we continuously strive to enhance our services and policies to better serve our members. Please feel free to contact our ********************** at ************ to discuss this further. 

              Summit Credit Union Response

              06/06/2024

              We understand your frustration regarding the potential communication breakdown and the repossession of your vehicle. As per the terms of your loan agreement, in the event of default, Summit Credit Union has the right to repossess the collateral (your vehicle) and demand full repayment of the outstanding principal balance,along with all finance charges, in order to redeem the vehicle. Your feedback about our policies is valued, and we appreciate your input as we continuously strive to enhance our services and policies to better serve our members. Please feel free to contact our ********************** at ************ to discuss this further. 

              Summit Credit Union Response

              06/06/2024

              We understand your frustration regarding the potential communication breakdown and the repossession of your vehicle. As per the terms of your loan agreement, in the event of default, Summit Credit Union has the right to repossess the collateral (your vehicle) and demand full repayment of the outstanding principal balance,along with all finance charges, in order to redeem the vehicle. Your feedback about our policies is valued, and we appreciate your input as we continuously strive to enhance our services and policies to better serve our members. Please feel free to contact our ********************** at ************ to discuss this further. 
              Read 1 More Customer Review

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

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