ComplaintsforCarolina Home Remodel
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Complaint Details
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Initial Complaint
06/30/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We hired this company to come out and remodel our kitchen and replace the floor. ^ months after they finished and collected the money the floor started cracking and breaking. Transitions were cracking and breaking. Contacted the owner, Richard (chuck) S***. Took him a couple of months to come out to repair a small section of damaged floor. Promised to come back out when the rest of the replacement floor came in. Excuse after excuse and months later he just stopped responding. He left us with an ever worsening floor. The "new" area he replaced has already broken again. We are having to super glue areas and but bigger rugs to cover the breaking. There are several reviews with others on the same issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.