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Find a Location

Prime Structures LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Prime Structures LLC

      6400 Old Oak Ridge Rd Apt D13 Greensboro, NC 27410-8517

    • Prime Structures LLC

      PO Box 8362 Greensboro, NC 27419

    Business ProfileforPrime Structures LLC

    Home Renovation
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Residential renovations, tile, cabinetry, kitchen and bathroom remodeling 

    Business Details

    This is a multi-location business.

    Find a Location

    Prime Structures LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Prime Structures LLC

        6400 Old Oak Ridge Rd Apt D13 Greensboro, NC 27410-8517

      • Prime Structures LLC

        PO Box 8362 Greensboro, NC 27419

      Location of This Business
      6400 Old Oak Ridge Rd Apt D13, Greensboro, NC 27410-8517
      BBB File Opened:
      5/19/2020
      Years in Business:
      1
      Business Started:
      9/20/2023
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Pro Level Renovations
      Business Management
      • Mr. Timothy D Johnson, Owner
      Contact Information

      Principal

      • Mr. Timothy D Johnson, Owner

      Customer Contact

      • Mr. Timothy D Johnson, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      8 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kirsten K

      1 star

      08/20/2022

      Tim and his team made our bathroom remodel process a living nightmare. I hesitated to write a review as I feared retaliation, but I feel as though I am obligated to warn consumers from our costly mistake. Tim and his team began demo on schedule the day planned, and actually spent the entire day dismantling our bathroom. This demo would be last time the men arrived on time or completed a full day of work. I believe this was intentional, as after our only shower was stripped from our home, we were at their mercy for however long they wished to take to complete the project. He also collects the second deposit (almost 90% of total project cost is collected prior to work being complete) so that you are forced to allow them to continue. Every day they were late, and every day Tim and the men had a different excuse. Flat tires, sick mothers, and water leaks were among the excuses. In fact, Tim himself was almost two hours late to his own termination. In the two weeks we allowed the fiasco to continue, the following mistakes were made: Plumbing was not moved as directed, resulting in our plumber having to remove the wall Tim's team had spent over two weeks "repairing." I use that term loosely, as we eventually had to replace the entire drywall. They also patched the drywall without framing out the planned medicine cabinets. Wallpaper was also not completely removed. Backerboard was placed on our floor due to Tim not informing tile installer that it was unnecessary. Tile installer also asked me how to install LVP. (???) We then had to pay new contractor to remove backer board. The men used our landscaping timbers as sawhorses instead of bringing the appropriate equipment. They also damaged a $900 tub, bathroom door, hallway walls, and framework. The shower valve was installed upside down. Tim never once apologized nor took accountability. He finally returned our second deposit after we fired him. If you like excuses, this is the contractor for you.

      Local BBB

      BBB® of Central and Northwest North Carolina

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