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ComplaintsforAlcolock
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
set up an appointment for last Wednesday, April 10, and it was at 9 in the morning. He goes for the appointment and the ********************* isnt even open that day. The same day, he totaled the truck, and couldnt get an appointment until the next Monday, April 15. We had to have the vehicle towed up there for the appointment since it is totaled, and on lockout due to the service date being past due. We couldnt get ahold of anyone for an hour, until 10 that morning, and the best they could do was get him an appointment Wednesday, april 24.This means the insurance cannot total out his vehicle, and he cannot legally drive to get to work due to having to have the interlock in whatever hes driving.Customer response
04/30/2024
I have not heard from the business in response to my complaint.They do not have a corporate number to contact either
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.