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ComplaintsforTree of Life Counseling PLLC
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Complaint Details
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Initial Complaint
11/03/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
What a joke. This place is honestly a joke. Nothing against the doctors at all. But wow what undertrained staff they have. How is it they are in the business of mental health but are the cause of so much stress? That’s mind boggling. As a patient, making an appointment. Taking the time to submit all necessary information for insurance processing. Waiting for the approval to then make an appointment. Being seen. Then afterwards receiving a phone call stating they do not take the insurance you’ve submitted and processed with the office. To then be billed... $164.06 dollars.. Had I known my insurance wasn’t accepted I wouldn’t have made the appointment in the first place. But because it was said to have been approved I proceeded with it. Upon looking at other reviews via google and Yelp I see this has happened to several others. Disgusting .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.