ComplaintsforJL Motor Scooter ATV
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Complaint Details
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Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
About a year ago, I purchased a four wheeler from JL Scooter, located on Gate City Boulevard Greensboro NC 27407, for $2,300. After about 2 or 3 months, we started having issues with the four wheeler, where we had to have the battery, cords, and other issues replaced and/or corrected. A couple more months go by and we have to have the four wheeler worked on again due to an axel issue. The owner agreed to fix it for $330. The four wheeler was kept for about 2 months. We received the four wheeler back, the issue was not resolved. We took the four wheeler back again and the owner seen the problem and stated he will replace the wheels. We told the owner there is an axel issue. The owner stated he would fix it. We got the four wheeler back and currently, the four wheeler is inoperable due to the same issue. We reached out to another local Motorsports who informed that because the four wheelers from JL Scooter are foreign-made, they cant operate on them due to foreign parts. JL Scooter still have not resolved the issue nor refunded my money back. I went to ****** reviews and seen a lot of people having the same issues.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.