ComplaintsforMylan Pharmaceuticals, Inc.
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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
On Feb 16, 2024, we reported all details of an adverse effect of a medication with attached photos of everything in our possession, including receipts, to this business. On Feb 19, 2024 after an extensive interview with employee ****** as requested, answering all necessary questions, the business agreed to refund all submitted costs & have *** pick up the unused & unopened boxes by Fri, Feb 23, 2024, which was confirmed in an email. *** never picked up the package, which we prepared at the business' request, & although we were advised that reimbursement could take several weeks, subsequent contact by an employee, who didn't seem to know what was going on with no followup by management as requested, requires that we remind the business of their agreement.Business response
03/08/2024
See attached responseCustomer response
03/08/2024
I am rejecting this response because: the matter is not resolved. Requested escalation & resolution but none yet. Will let you know when received. Thank you.Customer response
03/22/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and I accept it.Wanted to let you know that company resolved the complaint so the closed complaint can be marked according if you wish. Thanks so much.
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Contact Information
2898 Manufacturers Rd
Greensboro, NC 27406-4600
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.