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Find a Location

Dream Serum has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDream Serum

    Skin Care

    Current Alerts For This Business

    Pattern of Complaint:
    September 24, 2018 - BBB files indicate that the products listed in this BBB Business Profile have a pattern of complaints concerning unauthorized and/or unexpected charges. Complaints filed by consumers state they signed up for what they thought was free trial and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts. BBB contacted the business in August and September of 2018 about the pattern of complaints, but has not received a response at this time.

    Additional business information

    Additional Info:
    09.24.2018 - BBB has identified a pattern of responses by the business of not offering a refund to consumers who have disputed the charges with their credit card or bank.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Greensboro, NC 27402
    BBB File Opened:
    6/22/2018
    Alternate Business Name
    • Dishy Captivating Fitness
    • Balletic Nutrition Health
    Additional Contact Information

    Email Addresses

    Customer Complaints

    34 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    They are calling me from phone numbers from different locations telling me that I owe them money from a purchase in august of 2020. I have the documentation from paying them and they will not listen to me, they have hung up on me and one lady made “la-la-la” sounds when I tried to explain that I have paid. From looking at other complaints, I can see that I am not the only one this is happening to. I just want them to stop harassing me!
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lynette C

    1 star

    04/14/2023

    I have been getting harassing phone calls several times a day for some product from Dream Lift Skin Company. After reading others complaints, I could say DITTO! Add to that, I called the company and the woman seemed to be confused. After she looked for a while, she seemed to think it was for a watch. I told her I don't care what it is, just cancel it please! She did, and gave me a cancellation number. A few minutes later, I got another collection call. I gave her the cancellation number, and she said it doesn't show up as cancelled on her computer. I told her the problem was on her end so she should fix it! Hung up, but a few minutes ago I got another call! These people know my name, address and phone number, BUT the last one mentioned the name of my credit card company THAT I HAVEN'T USED FOR YEARS! So I called the credit card company to see if they tried to use my account. There is no record of them trying to purchase anything on my card. He told me they were probably phishing. So I am coming to the BBB. I've done everything I can do on my own, except call my other card companies and warn them to not approve anything. I rarely use my cards anyway. I did get a call from my credit union a few days ago for a watch that they thought might be bogus, but I told them I ordered the watch and today the watch showed up with no charging cord, no number to call, and no company name except something printed so small it's unreadable. This could possibly be what I cancelled when I called DREAM LIFT SKIN COMPANY. BOTTOM LINE: I'll never buy ANYTHING off of the internet again! Even a few products on Amazon are somewhat questionable.

    Local BBB

    BBB® of Central and Northwest North Carolina

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