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Find a Location

Nora Auto Sales has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforNora Auto Sales

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2018

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    3203 Summit Ave, Greensboro, NC 27405-3741
    BBB File Opened:
    8/18/2010
    Years in Business:
    24
    Business Started:
    5/16/2000
    Business Incorporated:
    6/18/2008
    Accredited Since:
    2/9/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0073772 for this business, issued by North Carolina Department of Transportation. The expiration date of this license is 2/28/2025.

    These agencies may include:

    North Carolina Department of Transportation

    3117 Mail Service Center

    Raleigh NC 27699

    (919) 861-3109

    Fax: (919) 7157000

    https://www.ncdot.gov/dmv/Pages/default.aspx

    Type of Entity:
    Corporation
    Alternate Business Name
    • Nora Sales, Inc.
    Business Management
    • Mr. Ahmed Khalifa, Owner
    Contact Information

    Principal

    • Mr. Ahmed Khalifa, Owner

    Customer Contact

    • Mr. Ahmed Khalifa, Owner
    Additional Contact Information

    Fax Numbers

    • (336) 375-7773
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 2/21/24, I purchased a 2017 *** 540i from Nora auto sales, It was advertised to have a free 3 month/3000 mile powertrain warranty that covers up to $1500 in repairs. During the purchasing process, I asked salesman *****, to send me warranty documentation. He sent me a picture of a warranty brochure. I called him and asked him why he sent me that. He said that's all he had to send me and I can rest assured that the warranty was guaranteed.On 4/16/24, I noticed a rumble sound coming from underneath my car. I used the brochure that ***** sent me to do a ****** search for Penn Warranty and gave them a call. They said they had nothing on record for me or my vehicle. I called ***** and told him my findings. He then looked in his system and saw no warranty for me either. He said that during the purchasing process, he must have forgotten to activate the warranty and it was to late to do it now. He said he would talk to his manager and get back to me. After getting nowhere with *****, I called the Manager *****. He just repeated what ***** had said. I said if ***** messed up, I shouldn't be held responsible and should have the repair covered. He told me to take it to a mechanic for diagnosis and he would find out what he could do for me. On 4/17/24, my mechanic found my car had two broken driveshaft flex discs and the repair would be $914.00. I called ***** and he had me prove that the car was under the 3000 mile limit, which I did. He then said the Bill of Sales says ****** and I'm over the mile limit. I had a pre purchase inspection done on the car and it had the car at ****** miles and the car is currently at ***** miles, with 35 miles to spare. Before my purchase, the car was driven 165 miles after that Bill of Sales was created. ***** offered me the price that he was supposed to pay for buying the warranty, which was $125. I found this unacceptable and we began to argue. I shouldn't be held responsible for ***** mistake. I am seeking the $914.00 repair cost.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Charles P

    1 star

    10/25/2023

    I purchased a 2014 BMW 320i x drive from Nora Auto sales on 9/27/2023 with 62k miles. 23 days in on 10/20/2023 I was leaving out for a trip from NC to SC and the vehicle out of nowhere while traveling southbound on 77 had a mechanical brake failure in both front brake calipers resulting the vehicle coming to a complete stop on I77 southbound in Fort Mill SC. I was forced to contact the nearest towing company to deliver to a local mechanic that took the vehicle for the repairs. As of 10/25/2023 I'm now forced to have it towed to Hendrick BMW to help remediate and diagnose this issue. I was assured by Jorge the salesman that by purchasing a vehicle from Nora Auto Sales that all cars are thoroughly inspected and passes all thorough inspections, and nothing was indicated or identified on this vehicle. Again I was assured that nothing was wrong with the vehicle. I was told that Nora Auto Sales covers 3 month or 3,000 miles for a piece of mind warranty. As of today, the vehicle was that was purchased on 9/27/2023 and I have put a little more than 1,000 total miles on it in 23 days of ownership and as of today Dante has only offered $250. After contacting AUL (their warranty company) they have declined covering anything or help. I have driven this vehicle a little over 1,000 miles in 23 days and as of today I'm being quoted for repairs upwards of $7,000. This is after I put down $10,000 down for purchase and paid their asking price. In my conversation with Dante, I simply asked for help with the repair cost nothing more. After reading other complaints about this dealership, its apparent and seems to be a practice that their getting away with and consumers are left to pay for their short comings. All I asked of Nora Auto Sales is to back up their name as well as credibility and this was not in their best interest. Thanks

    Local BBB

    BBB® of Central and Northwest North Carolina

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