ComplaintsforQuality Car Connection, LLC
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Complaint Details
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Initial Complaint
04/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
03/15/22 I test drove a car at Quality car Connections.I ended up having a seizure that day never purchased a car.03/15/22 I received a call/text from Tiffany saying that I need to come sign my paperwork and pick up my car.So I had my mom take me up there to get the car.When my mom found out that the payment wasn’t down she made Tiffany aware that I was restricted from any driving for 6months.She then say that the paperwork was in my name and that I needed to give her the 4K check and sign.I wasn’t able to drive so my brother drove my car to my house.03/21/22 me, my son and brother went to Sam’s on wendover.The car was on the half a tank the car went from a half a tank to empty.I then put $25 worth of gas in the car put it back to a half a tank.Then on the way home my son say mom I smell gas I hear him coughing and he’s just like I smell gas.By the time we get home the gas tank is back on E.I immediately reached out to Tiffany she say take it to the shop her guys was going to look at it.They said they found nothing.I took it to Nissan car dealership had it diagnose. They said that the car had a engine oil leak it was over 3k in repairs and over 2k in maintenance.I told Tiffany exactly would they say it and show her the paperwork she was adamant her Shop to fix it for a cheaper price.They said to have fixed the problems.I had to Have it towed from Durham on 4/13/22 for 225$ picking my daughter up.4/14/ 22 Tiffany text me about a late payment.I told her the issue that occurred on 4/13/22 and I had to take it to get re-diagnose.4/18/22 I took it to ********* ***** they stated the same problems with the car that was said to be fixed. I reached back out to Tiffany while the mechanic explain to both the exact problems that was going on that she said her shop had fixed.She then offered a refund or her shop will fixed the problem she will call me back.She never called back she sent a text demanding payment and proof of insurance.I have to get another copy of Nissan diagnose
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.