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          Diamond Dynasty Hair has 1 locations, listed below.

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            Business ProfileDiamond Dynasty Hair

            Wigs

            Contact Information

            Greensboro, NC 27419-0993

            Visit Website
            Email this Business
            (919) 937-7335

            Customer Reviews

            1.08/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            Greensboro, NC 27419-0993
            Email this Business
            BBB File Opened:
            10/23/2015
            Alternate Business Name
            • DDH
            Business Management
            • Ms. Raquel Barnes
            Contact Information

            Principal

            • Ms. Raquel Barnes

            Customer Contact

            • Ms. Raquel Barnes
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/25/2024

            Complaint Type:
            Product Issues
            Status:
            Unresolved
            On June 6th 2024 I made a hair purchase from ********************************************************************. The transaction came out to be $393.35. Two days later, on June 8th 2024, I received an email stating the status of my purchase had been changed to "declined". I have been reaching out to Diamond Dynasty via their website chat and their social media pages since the Eighth of June. I have not received any response. I have also not received any of my money back from this company.
            Read More
            Read 10 More Complaints

            Customer Reviews

            25 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Brittni C

            05/01/2024

            I've ordered from this company plenty of times before and never had an issue. This time I'm regretting spending my money with them. I ordered hair extensions from them on 4/17/24. It was a sale so they said it would be 8-10 business days for processing and shipping. on 4/26/24 I received a tracking number and now today on 5/1/24 **** is saying they have not received the item from the company. Today is the 10th business day and I'm wondering why my package is still sitting around and not being sent to ****. I emailed them and got a generic reply. I was hoping to have my items by 5/8/24 but it looks like that won't happen. I won't be shopping with them anymore. Why give a tracking number if you aren't taking the package to ****?

            Diamond Dynasty Hair Response

            05/02/2024

            This order will arrive by 5/8. Depending on our sales and the influx of orders sometimes shipping timeframes can be delayed. We have offered the customer free express shipping on their future order due to the experience.
            Read 24 More Customer Reviews

            Local BBB

            BBB® of Central and Northwest North Carolina

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