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          Find a Location

          Renewal by Andersen of Central North Carolina has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRenewal by Andersen of Central North Carolina

            Window Installation
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4250 Regency Dr

            Ste 101

            Greensboro, NC 27410-8165

            Visit Website
            Email this Business
            (336) 299-5051

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            Customer Reviews

            1.57/5

            Average of 30 Customer Reviews

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            Customer Complaints

            62 complaints closed in last 3 years

            8 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/2010

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            Renewal by Andersen is the start-to-finish window replacement division of Andersen Window Corporation. We custom-build and install windows and doors.

            Business Details

            This is a multi-location business.

            Find a Location

            Renewal by Andersen of Central North Carolina has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              4250 Regency Dr Ste 101, Greensboro, NC 27410-8165
              Email this Business
              BBB File Opened:
              2/4/2005
              Years in Business:
              21
              Business Started:
              3/12/2003
              Business Incorporated:
              4/14/2003
              Accredited Since:
              4/1/2010
              Type of Entity:
              Corporation
              Alternate Business Name
              • Renewal by Anderson of Central NC
              Business Management
              • Ms. Jodie McClement, Director of Marketing
              • Ms. Angela Fuller, Secretary
              Contact Information

              Customer Contact

              • Ms. Jodie McClement, Director of Marketing
              Additional Contact Information

              Fax Numbers

              • (336) 553-2944
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              62 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/15/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On March 20 Anderson replaced 14 windows in my home. The process was to take 3 to 4 days. They did it one day and in so doing damaged my house and property.in several locations. They promised to fix the damage. To date, May 15 they have not. I believe they have no intention of doing so. This is why I believe I need your help.I do intend to address the large sum of money I paid. If you could help me with this that would be great. If not I will take this up at another time.
              Read More
              Read 61 More Complaints

              Customer Reviews

              30 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Donald D

              06/21/2024

              Company refuses to acknowledge validity of No Soliciting sign.Aggressive salesmen wouldnt leave my property. Social media manager defends actions. See ****** interaction below. Will be filing formal report.Review:Door to door salesman came to my home, when I pointed out the no soliciting sign on the doorbell that he just rang he said that it doesnt apply to me, Im not selling anything (???) he was just giving quotes. Then he refused to leave for several minutes. Any company that comes to my property unprompted ensures that I will never do business with them.Edit/reply:The entire point of the consultation is to GET A SALE. You are not sending consultants door to door out of the kindness of your heart to warn people of the danger of their older windows.You are sending them to say peoples doors and windows are in poor condition in hopes that people will promptly want to buy windows from your company. This is by definition SOLICITATION.If I ask one of your consultants to kindly GET OFF MY PROPERTY, dont you think that the best course of action is for them to leave instead of to stand and argue that oh no Im not soliciting, Im trying to give you a consultation.Its a sales driver so it is solicitation. At least own up to it and tell your consultants to leave when asked and not to ring the doorbells of people with no solicitation signs.Response from company:******, thank you for the feedback. We apologize that this was your experience and are happy to elaborate more on this. Our Canvassing team does go door to door in hopes of providing more information to homeowners regarding our free in home consultations for replacement windows and doors. They do not offer estimates or try to sell product to the homeowner, they simply set the appointment for those interested in receiving more information. We do apologize if this was not properly communicated to you and hope that we have the opportunity to do business with you in the future. -******

              Renewal by Andersen of Central North Carolina Response

              06/24/2024

              ******, thank you for the feedback. We apologize that this was your experience and are happy to elaborate more on this. Our Canvassing team does go door to door in hopes of providing more information to homeowners regarding our free in home consultations for replacement windows and doors. They do not offer estimates or try to sell product to the homeowner, they simply set the appointment for those interested in receiving more information. We do apologize if this was not properly communicated to you and hope that we have the opportunity to do business with you in the future. -******
              Read 29 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

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