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Find a Location

United Bank has 34 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • United Bank

      301 E Arlington Blvd Greenville, NC 27858-5017

    • United Bank

      104 Limestone Rd Kenansville, NC 28349

    • United Bank

      1328 John Small Ave Washington, NC 27889-3843

    • United Bank

      202 Craven St New Bern, NC 28560-2152

    • United Bank

      1725 S Glenburnie Rd New Bern, NC 28562-5208

    Business ProfileforUnited Bank

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    United Bank has 34 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • United Bank

        301 E Arlington Blvd Greenville, NC 27858-5017

      • United Bank

        104 Limestone Rd Kenansville, NC 28349

      • United Bank

        1328 John Small Ave Washington, NC 27889-3843

      • United Bank

        202 Craven St New Bern, NC 28560-2152

      • United Bank

        1725 S Glenburnie Rd New Bern, NC 28562-5208

      Location of This Business
      301 E Arlington Blvd, Greenville, NC 27858-5017
      BBB File Opened:
      8/12/1999
      Years in Business:
      121
      Business Started:
      9/24/1902
      Business Incorporated:
      4/8/1997
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 57135 for this business, issued by Federal Deposit Insurance Corp

      These agencies may include:

      Federal Deposit Insurance Corp

      550 17th St NW

      Washington DC 20429

      (877) 275-3342

      https://www.fdic.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • First South Bank
      • First South Bancorp Inc.
      • CresCom Bank
      Business Management
      • Mr. Scott McLean, CFO
      Contact Information

      Principal

      • Mr. Scott McLean, CFO

      Customer Contact

      • Mrs. Nicole Spence, AVP/Human Resources
      • Mr. Mark Vaughn, SVP/Compliance and R
      • Mrs. Crystal Oden, VP/Compliance Office
      • Mr. William Wall, SVP/Sec/Director of
      • Mr. Bruce Elder, President
      • Mr. Scott McLean, CFO
      • Branch Manager
      Additional Contact Information

      Fax Numbers

      • (252) 636-2572
        Primary Fax
      • (252) 946-3873
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/18/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On Tuesday August 15th I went in to have a cashiers check made. Upon arrival they informed me they had once again went up on their fee for cashiers check. At this time I requested to have my account closed in which the response was all they could do was empty my account at the time. I agreed to this and took my cash I had in my account putting my account at $0.00. Fast forward to August 16th and I have an over draft in my account of ***** dollars. Since I did have some bills to pay I drove to the atm located at this location to deposit ****** dollars back into the account. Their ATM then ate 60 dollars in 5 dollar bills and spit a 100 dollar bill back out. I then went inside and informed them of the situation and they said it was not their problem that they didn't manage the **** All they could do is file a dispute and a manager would have to do this and also could not address the overdraft in my account at the time. How convenient. As always little remorse was shown and I was told I needed to be nicer. Also they allowed a fraudulent company to bill me for 200 dollars after I requested it be stopped. This happened 2 months prior to the current incidence. I spoke with ***** who assured me she would handle this herself. After numerous messages left I never heard back from her and I finally gave up on the matter. This is not right to treat people like this especially when dealing with their hard earned income. They have charged me overdraft fees numerous times due to their negligence of waiting ***** hours before posting small charges onto your account. I would love to have this issue resolved and be refunded my ****** dollars that are owed to me by United **************

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

      BBB reports on known marketplace practices.

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