Business ProfileforEast Carolina Restoration Services, LLC

09/25/2021 Overall Expertise Professionalism Promptness THIS COMPANY IS A SCAM! GIVE THE CUSTOMER A LOW ESTIMATE TO GET THEM TO HIRE THE COMPANY. REVISED THE ESTIMATE/COST WITH OUT SUBMITTING ANY DOCUMENTATION FOR THE ESTIMATE/COST INCREASE. THE COMPANY WAIT UNTIL THEY HAVE DESTROYED YOUR PROPERTY OR THE HOUSE IS UNLIVEABLE. THIS COMPANY DOES NOT HAVE THE EXPERTISE ON ITS IMMEDIATE STAFF TO PERFORM THE ESTIMATED WORK. THE COMPANY SUB-CONTRACT OUT THE MAJORITY OF THE ESTIMATED WORK AND THUS HAVE NO CONTROL OVER THE COST AND SCHEDULE OF THE SUB-CONTRACTORS EMPLOYEES THAT PERFORM THE WORK. THE COMPANY OWNER DOES NOT REVEAL THIS UP FRONT. AS A RESULT OF THIS MIS- REPRESENTATION, THE COMPANY WILL CHARGE THE CUSTOMER ABOUT 40% MORE THAN THE ORIGINAL ESTIMATE, WITHOUT PROVIDING THE CUSTOMER A REASONABLE EXPLANATION OR DOCUMENTATION! THE WORK PERFORMED BY THE TWO PERSONS THAT REPORT DIRECTLY TO THE OWNER OF COMPANY WAS OF EXTREMELY LOW QUALITY AND ALMOST NEVER COMPLETED IN A TIMELY MANNER. AS A RESULT OF THE LOW QUALITY WORK OF THE COMPANY TWO STAFF MEMBERS AND THE LACK OF CONTROL OF THE SUB-CONTRACTORS MY HOUSE WAS UN-LIVABLE FOR APPROXIMATELY THREE MONTHS! THE WORK STARTED IN MAY AND I WAS NOT ABLE TO FULLY USE MY HOME UNTIL SEPTEMBER. I HAD TO HIRE OTHER CONTRACTORS TO EITHER RE-DO THE WORK OR COMPLETE THE WORK PERFORMED BY THE COMPANY STAFF MEMBERS. DO NOT HIRE THIS COMPANY UNTIL YOU RESEARCH THE COMPANY- ASK FOR REFERENCES, QUALIFICATION OF THE STAFF, WHAT PART OF THE WORK IS SUB-CONTRACTED OUT, MAKE SURE THERE OR COST REDUCTIONS FOR POOR QUALITY WORK AND DELAYS CAUSED BY THE COMPANY STAFF OR SUB-CONTRACTOR. THE SMART ACTION IS NOT HIRE THIS COMPANY PERIOD!!!!!!!!!! Helpful (0)Share