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Find a Location

Accounting Solutions by Carolynn, Inc. has 1 locations, listed below.

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    Business ProfileforAccounting Solutions by Carolynn, Inc.

    Accounting

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers individual taxes, personal taxes, bookkeeping, and payroll.

    Business Details

    Location of This Business
    16324 US Highway 17 N, Hampstead, NC 28443-3300
    BBB File Opened:
    3/19/2015
    Years in Business:
    13
    Business Started:
    3/1/2011
    Business Started Locally:
    3/1/2011
    Business Management
    • Ms. Carolynn Delong
    Contact Information

    Principal

    • Ms. Carolynn Delong

    Customer Contact

    • Ms. Carolynn Delong
    Additional Contact Information

    Fax Numbers

    • (910) 821-1505
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Unfortunately, we trusted Accounting Solutions with our business taxes. We are not tax experts, so over the course of the past 2 years we paid a monthly fee of $120 for them to monitor our quickbooks account and make sure that our business was in good standing. After receiving numerous letters from the *** and the states department of revenue, we were very concerned. We asked our accountant ****** on multiple occasions to look into the matter and were always told that it was being taken care of. This turned out NOT to be true as the letters continued to come in. However, They did not hesitate to draft our monthly fee on the 1st every month. We ended up having to hire another CPA to audit us to find out that nothing had ever actually been done. Our quarterly taxes were never filed, nor was a resale certificate ever submitted on our behalf. We have employees and payroll which they handled through quickbooks, they never filed for the unemployment taxes that were due. Again, even after bringing all of this to their attention they told us it had all been filed. We have the emails and texts to prove it. To top it all off they had the Audacity to charge us $2,800 (20 hours) of work on our yearly taxes while everything was still not corrected. We are having to correct everything ourselves and backpay our taxes and it has been a absolute nightmare. They have gone as far as submitting us to collections for refusing to pay for their so called service.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Eastern Carolinas

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