Business ProfileforPremier Yarns

Run like the plague from Premier Yarns!!!! Although they have some yarns I absolutely love, they no longer worth the many issues I have had with this company. Many skeins are riddled with knots, and breaks, continuously found throughout. I cannot find the center pull with most skeins without pulling out a third of the center which is a knotted, matted mess! Some skeins have been so matted I have had to unravel and reroll into ***** before I could use. They refuse to post my reviews, even the glowing ones. When I inquired as to why my reviews were not posted, they admitted that they choose which ones to post. If you read through, you will see that ALL their lies have great reviews even though some of their lines I wouldn't use to crochet something for a stray dog! I reached out to customer service to ask that some of these issues be addressed and received rude responses. So, I emailed the **** he responded kindly enough, but wanted me to mail him the skeins back. I had used them. I had taken pics, so I emailed those...he never responded back. It is now a month later, I placed an order yesterday and they canceled it today claiming I canceled it. When I asked why they thought I canceled it I got this response: "Due to our last interaction, we feel that our products are not up to your standards. To not leave you unsatisfied, we have decided to cancel your order and refund the payment back to you. Thank you for understanding."...So, rather than addressing the issues, they decided to cancel a $234 order and I can't order. Who does that!!!!? And even though they say they are a NC company, their mill is in ******!