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            Business ProfileD & H Premium Tile

            Home Improvement

            Contact Information

            92 Alfson Circle

            Hendersonville, NC 28792

            Visit Website
            (828) 808-3405

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            92 Alfson Circle, Hendersonville, NC 28792
            BBB File Opened:
            8/3/2021
            Business Management
            • Mr. Hugo Escalente, Owner/Manager
            • Mr. Denis Diaz, General Manager
            Contact Information

            Principal

            • Mr. Hugo Escalente, Owner/Manager

            Customer Contact

            • Mr. Hugo Escalente, Owner/Manager
            • Mr. Denis Diaz, General Manager
            Additional Contact Information

            Phone Numbers

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            Industry Tip

            BBB Tip: How to make your next home improvement project a success

            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            08/03/2021

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Our contractor hired these guys to install a tile shower and 4 ft. of tile wainscoting in our bathroom in April of 2021. The contractor met with them and marked the walls where the new tile would be installed. After the preliminary work was done in the shower, the younger workers began installing tile on the walls one day, when the supervisors were away from the job. They continued installing tile up the walls in the bathroom, until they were placing them close to the ceiling! They tiled over the marks that the contractor had left on the walls, and kept going. I believe they would have installed tile on the ceiling, if we had enough tile to spare. When the contractor saw what they had done, the following Monday morning, he called the owner's while my wife was in tears, and told them to get in there and remove all the extra tile on our newly sheet rocked walls! These same workers dumped excess mortar into my polished river rocks, next to my patio. They did not reimburse me for damages.

            Customer Reviews

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            Local BBB

            BBB of Southern Piedmont and Western N.C.

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