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HH Concrete & Lawn Care has 1 locations, listed below.

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    Business ProfileforHH Concrete & Lawn Care

    Lawn Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    71 Misty Woods Ln, Hendersonvlle, NC 28792-5627
    BBB File Opened:
    7/31/2023
    Business Management
    • Mr. Hugo Hernandez, President
    Contact Information

    Principal

    • Mr. Hugo Hernandez, President

    Customer Contact

    • Mr. Hugo Hernandez, President

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/31/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    On 3/20/23, I signed a contract for work to be provided by this company, to perform prep work, and pour a concrete slab for me. I gave them an $8,000 deposit that was deposited on April 4. However, on April 12, at the end of a terse phone altercation with the owners wife/office manager, I was told that I would no longer be their client. I sent a text to the office manager the next morning, requesting that they reconsider their decision, considering that up to this point, our relationships had been amicable. I felt that we could easily work out our differences. I was told that that would not be possible. I was also informed via email, that I would receive a full refund, and all equipment, materials, wood forms, as well as gravel, would be picked up from the job site that week. I did not read the letter, until April 14, as I did not check my email til then. It was at this point that I requested that the wood forms, footings and gravel, all be left in place, in lieu of any refund. I was then informed that the company workers had already been to my property, removed all wood forms, filled in footings, and removed their equipment. I then immediately went to my job site to find all wood forms had been removed, and the footings filled in. There was still gravel there, mixed with dirt. They did sent a refund check, minus $1700, as they were not able to retrieve the gravel. My issue now, is that since I had under slab plumbing placed, during the slab prep process, it is now much more difficult to hire a contractor to work around the plumbing pipes, and also to now re-establish the building corners, since they are gone, after footers filled in. The plumbing had been placed according to the flagged corners of the building that is to be built. I sent a letter to the company, on May 6, requesting that they present a plan to me, to remediate the damages. I have heard no response back.
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