Business ProfileforCloninger Ford of Hickory

I purchased a used truck from them around December 29 with a 30 day warranty. Everything seemed very normal, but 2 days after the warranty expires the heater core goes bad. This is around $2000.00 to fix. It occurred after the warranty, so I couldn't really do much about that. What has me putting in this complaint is the fact it took over 90 days to get a tag. The finance manager had to keep issuing me temporary tags, which is not his job, but my sales person was unreachable. The other main reason is this dealership decided to put some upgrades on this truck to sell it, including larger wheels and tires. They never adjusted the speedometer to accommodate the changes so my odometer shows more mileage than the truck actually has, therefore decreasing the value. I called several times about the tags, and spoke with my salesperson several times about the odometer issues. I was told by him that the supervisor said "you bought a used truck, what did you expect." I expected that any upgrades/changes made by the dealership before I even bought the truck, to have been completed all the way, not just put on the truck and never tuned or checked. To have the truck tuned to fix the mileage/odometer issue is expensive and would require the computer of the truck to be sent off to Dodge, so they could send another one that is tuned correctly. I was quoted over $1000.00. After spending as much as I did on this truck I expected better customer ********************** and for them to at least correct the odometer mistake.