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ComplaintsforDune Medical Supply LLC
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Complaint Details
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Initial Complaint
07/25/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Dune Medical Supply LLC send me a back brace that I did not order, via **** My doctor did not order this also. Hard to get a hold of them because I want to send it back. Also the letter they sent said they would bill my insurance ***Customer response
08/05/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and I accept it. a few days later the company sent *** to me with a return label and the *** truck took it. and I check their tracking number and it **** like they got it back. Thanks for your help.Initial Complaint
07/23/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
Received a product from you. Did not order. What is Doctors name that ordered this and how can i return. I need a shipping label.Customer response
08/03/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and I accept it.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.