Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Peters Auto Mall has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peters Auto Mall

      2857 S Main St High Point, NC 27263-1936

      BBB Accredited Business
    • Peters Auto Mall

      3037 N Main St High Point, NC 27265-1938

      BBB Accredited Business

    Business ProfileforPeters Auto Mall

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.74/5stars

    Average of 155 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/4/2022

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Peters Auto Sales, Inc. offers used car sales and automotive repairs.

    Business Details

    This is a multi-location business.

    Find a Location

    Peters Auto Mall has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peters Auto Mall

        2857 S Main St High Point, NC 27263-1936

        BBB Accredited Business
      • Peters Auto Mall

        3037 N Main St High Point, NC 27265-1938

        BBB Accredited Business
      Location of This Business
      2857 S Main St, High Point, NC 27263-1936
      BBB File Opened:
      12/9/2002
      Years in Business:
      31
      Business Started:
      3/1/1993
      Business Incorporated:
      6/6/2014
      Accredited Since:
      2/4/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0024640 for this business, issued by North Carolina Department of Transportation. The expiration date of this license is 6/30/2025.

      These agencies may include:

      North Carolina Department of Transportation

      3117 Mail Service Center

      Raleigh NC 27699

      (919) 861-3109

      Fax: (919) 7157000

      https://www.ncdot.gov/dmv/Pages/default.aspx

      BBB records show a license number of 0078909 for this business, issued by North Carolina Department of Transportation. The expiration date of this license is 1/31/2025.

      These agencies may include:

      North Carolina Department of Transportation

      3117 Mail Service Center

      Raleigh NC 27699

      (919) 861-3109

      Fax: (919) 7157000

      https://www.ncdot.gov/dmv/Pages/default.aspx

      • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Peters Auto Mall of Greensboro, Inc.
      Business Management
      • Mr. Kevin Peters, President
      • Ms. Angela Peters, Corporate Secretary
      • Mr. Gary Peters, Manager
      • Mr. Travis Dowda, General Manager
      Contact Information

      Principal

      • Mr. Kevin Peters, President

      Customer Contact

      • Mr. Travis Dowda, General Manager
      Additional Contact Information

      Fax Numbers

      • (336) 434-0222
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      My husband and I purchased a 2022 Chevrolet Silverado with a 5-year extended warranty. The right front control arm broke while in operation. We had the vehicle towed to Peters Auto Mall for the control arms to be replaced. My husband told them he wanted both right and left control arms replaced. He was told they would as this was a safety issue. Today on our way to ************** where I work as a travel nurse, we heard a popping sound in the front end. My husband and I were very concerned, so we took it to ***** Tire where they put it on a lift. The front upper and lower control arms on the right front side were new and replaced but the left side is still the factory control arms. According to my receipt there were two upper control arms that were ordered and replaced. I called and spoke with ******* who identified himself as the shop manager. When I told him it was fraud, and it was fraud to me he hung up on me. I attempted to call the person who allegedly has part ownership of the company ******. I waited on hold for almost 10 minutes for him and was sent to voicemail. I left a message but have yet to be contacted back.
      Read More

      Customer Reviews

      155 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Seth S

      5 stars

      07/09/2024

      ****** did a great job, and he made it so easy for me to buy my first car

      Local BBB

      BBB® of Central and Northwest North Carolina

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.