ComplaintsforBuck Up Tactical
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Complaint Details
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Initial Complaint
06/16/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed an order for some patches. They debited my gift card and I never received the patches. I have attempted over 10 times to live chat and at least 5 times by email for shipping/tracking information with no response. I would like the order to either be refunded or resent with proper tracking information.Initial Complaint
02/01/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered a $5.95 air freshener from this company. That *** seem like a minimal amount but its the principle of the situation. I ordered this air freshener January 8th. They took my money, never sent me a tracking number, there has been no response to emails which is the only way to contact them other than a chat in their website. I tried several times through the chat on the website and finally someone responded. I asked where my order was and they replied your order has been fulfilled check tracking number. I replied there is no tracking number and you took my money and they did not respond back. This company is pathetic.Initial Complaint
12/28/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I placed an order with Buck up Tactical on December 8,2021. December 9,2021 I am notified that the items had shipped. I receive no tracking information but am told in the email that if I download the app 'shop' I can track my items. I download the app, and to my surprise I am unable to track the order at all. I never received this order and reached out to the company to ask about the status of my order and have heard nothing from them at all. I go to their ******** page and read reviews and I am one of many who have this issue and cannot get in contact with Buck up Tactical. I would like a full refund for the items I paid for and didn't receive.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.