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Find a Location

Three Jays Heating & Air LLC has 1 locations, listed below.

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    Business ProfileforThree Jays Heating & Air LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    14430 Laurel Tree Ln, Huntersville, NC 28078-7000
    BBB File Opened:
    5/11/2023
    Business Incorporated:
    7/11/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Matthew O. Bolin, President
    Contact Information

    Principal

    • Mr. Matthew O. Bolin, President

    Customer Contact

    • Mr. Matthew O. Bolin, President

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Summary of complaint: In November 2023, I contracted ***************************** of Three jays heating & Air LLC to complete an **** Install at my residence located at **************** for the total sum of $11,500.00. ************** was recommended by the Contractor at that time, ***********************************. ************** Received 2 separate checks totaling $9200.00 with a balance remaining of $2300.00 I unfortunately had to fire *********************************** as GC on Feb 12 for bad faith & doing sub Par work. He had promised initially the job would take 3-4 weeks tops. Feb 12 was 3 months.The New Contractor, ***************************** of ******************** took over as GC and has been diligently trying to get ************** and Three ********* LLC to complete the job.************** has stalled ************** and for the past 6 weeks has cited numerous personal issues including 1) broken wrist 2) Pneumonia, 3) A defective coil, on the interior unit of the **** which he said he would have to file a warranty complaint on, and 4) its my busy season via a telephone conversation on May 2 after I texted ************** and asked for his assurances the job would be completed by May 19th so I could return the *** storage container we have had in out driveway for the last 7 months.Today, May 10th 2023, The current GC ************** informed me that ************** is now refusing to complete the job citing his personal safety. ************** stated he was afraid I would inflict bodily harm to him despite the fact I have never in any way threatened or harassed him. I did however, send numerous texts asking for his assurances he would complete the job by May 19, which he did so via text as well on May 2, 2023.************** has also refused to supply the materials he was paid for so another **** person can complete the job, forcing me to now seek a legal remedy against him in court.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Southern Piedmont and Western N.C.

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